Acumatica and distribution at a glance!
Updated January 30, 2023

Acumatica and distribution at a glance!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • DIstribution Management Suite
  • Customer Management Suite

Overall Satisfaction with Acumatica

We are in wholesale distribution and we use it to manage our entire business for 6 locations across the USA. We have successfully navigated the pandemic and supply chain issues leveraging Acumatica and sound business processes. At this time are currently preparing for an upgrade to 2022 r2 for a successful launch on 1/1/2023.
  • Distribution
  • Data Compilation
  • User friendly
  • Location tracking for tax purposes and deliveries.
  • Controlled growth
  • We have been very successful
Acumatica VAR/Partner
Straight distribution is easy and seemless
Acumatica licensing is the way to go

Do you think Acumatica delivers good value for the price?

Yes

Are you happy with Acumatica's feature set?

Yes

Did Acumatica live up to sales and marketing promises?

Yes

Did implementation of Acumatica go as expected?

Yes

Would you buy Acumatica again?

Yes

Well suited for distribution from our perspective and well supported by third-party resellers versus company reps. We find our third-party partner to be a huge asset to our purchase and our ongoing efforts for improvement. We like the licensing model and hope that we can continue to grow with Acumatica for years to come.

Acumatica Feature Ratings

Accounts payable
9
Accounts receivable
9
Journals and Reconciliations
10
Revenue Recognition
9
Cash and Asset Management
9
Inventory tracking
10
Pricing
9
Order entry
10
Credit card processing
9
Cost of goods sold
10
Not Rated
Requisitions-to-Purchase Orders Integrated
10
Not Rated

Using Acumatica

50 - all functions
1 - We use our isv to support our activitie
  • dashboards
  • trucking
  • expansion
  • licensing more users quickly with no cost
We have been very pleased with this community

Evaluating Acumatica and Competitors

Yes - Sage, we were not in the cloud, and visibility was horrible
  • Price
  • Product Usability
  • Product Reputation
our partner new our business well and the licensing was not extra for more users
We really did a good job of taking time to make sure the product and reseller were it,

Acumatica Implementation

  • Third-party professional services
I-tech
Change management was a small part of the implementation and was well-handled - NA
  • training-good issue
  • timing

Acumatica Training

  • Online Training
  • In-Person Training
our partner was an subject matter expert
our partner created great online training

Acumatica Support

Our third-party reseller connects with the Acumatica team. Acumatica support could be quicker to troubleshoot.
ProsCons
Good followup
Problems get solved
Support understands my problem
Quick Initial Response
Escalation required
no, our VAR was our support
Yes - bug in 2022 r2, took for ever to get the new build and get it published
We really have had excellent results with all support results

Using Acumatica

We have users of all levels and it works well for any user, the user interface is very easy to get used to and the screen feedback and delivery is very well done. We have many users using this product all day every day and all levels have become very accustomed to its ease of use.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Familiar
None
  • inventory contrl.
  • sales order processing
Yes - works well now that i am on 2022 r2