Acumatica is a robust ERP platform - cloud based and super flexible
January 29, 2025

Acumatica is a robust ERP platform - cloud based and super flexible

Timothy Jones | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Construction

Modules Used

  • FInancial Management Suite
  • Project Accounting Suite
  • Customer Management Suite
  • CRM

Overall Satisfaction with Acumatica

We use Acumatica or Accounting and operations. This includes operational activities that help track our home care services across a client base of 10K with more than 15K front-line caregivers. We utilize the project series and field service series to track these efforts.

Pros

  • Flexible architecture allowing us to adapt the solution for our needs.
  • General inquiries and dashboards are powerful and easy to configure.
  • We love the way everything is exposed as an API as we have a lot of needs for custom integrations.

Cons

  • We have seen previews of the new UI, but the current one has been a bit antiquated.
  • We would love to see more depth in the work flow capabilities.
  • We would like to see more depth in the integration with Exchange Online.
  • Being available to all of our employees sets Acumatica apart from other products we had considered. We are all in on the platform.
  • We are new to the platform, so haven't yet realized the ROI we anticipate.
4-6 months
It hasn't yet, but we fully anticipate it will once fully deployed and in full use across the organization. The ability to have real-time analytics and quick access to data, including project profitability will yield opportunities to earn more margin without reducing the level of service that we provide to our clients.
We use the project accounting capabilities to track the budgets that our clients receive for receiving services that allow them to stay in their homes where otherwise they would need to move to a congregate care setting. We also utilize the field service capabilities for our staff that go out to our clients' homes to manage and monitor the home care services that they receive.

Do you think Acumatica delivers good value for the price?

Yes

Are you happy with Acumatica's feature set?

Yes

Did Acumatica live up to sales and marketing promises?

Yes

Did implementation of Acumatica go as expected?

Yes

Would you buy Acumatica again?

Yes

We see the ability to track project (or job) type costs across all of the modules as a great capability. Also, for an organization that needs to develop deeper custom solutions, their platform is very robust. We have found there is very little we cannot change when necessary. The ability to add custom inquiries, dashboards and side panels has also allowed us to re-envision our system to a more streamlined platform than our legacy product.

Acumatica Feature Ratings

8.2
Accounts payable
8
Accounts receivable
8
Global Financial Support
Not Rated
Primary and Secondary Ledgers
8
Journals and Reconciliations
8
Configurable Accounting
9
Standardized Processes
8
7.6
Billing Management
7
Cash and Asset Management
8
Travel & Expense Management
7
Budgetary Control & Encumbrance Accounting
9
Period Close
7
Not Rated
Inventory tracking
Not Rated
Automatic reordering
Not Rated
Location management
Not Rated
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
Cost of goods sold
Not Rated
Order Orchestration
Not Rated
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
8.0
Dashboards
8
Standard reports
7
Custom reports
9
9.5
API for custom integration
10
Plug-ins
9
8.5
Role-based user permissions
8
Single sign-on capability
9
Not Rated
Award Lifecycle Management
Not Rated
Project Financial Management ()
Not Rated
7.3
Project Planning and Scheduling
7
Task Insight for Project Managers
7
Project Mobile Functionality
8
Definable Resource Pools
Not Rated
Not Rated
Bids Analyzed and Compared
Not Rated
Contract Authoring
Not Rated
Requisitions-to-Purchase Orders Integrated
Not Rated
Supplier Management
Not Rated
Not Rated
Risk Repository
Not Rated
Control Management
Not Rated
Control Efficiency Assessments
Not Rated
Issue Detection
Not Rated
Remediation and Certification
Not Rated
Not Rated
Transportation Planning and Optimization
Not Rated
Transportation Execution Management
Not Rated
Trade and Customs Management
Not Rated
Fulfillment Management
Not Rated
Warehouse Workforce Management
Not Rated
Not Rated
Production Process Design
Not Rated
Production Management
Not Rated
Configuration Management
Not Rated
Work Execution
Not Rated
Manufacturing Costs
Not Rated
Not Rated
Forecasting
Not Rated
Inventory Planning
Not Rated
Performance Monitoring
Not Rated
Not Rated
Proposal Management
Not Rated
Product Master Data Management
Not Rated

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