Acumatica Review.
January 30, 2025

Acumatica Review.

Jamin Barton | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Construction

Modules Used

  • Customer Management Suite
  • FInancial Management Suite

Overall Satisfaction with Acumatica

We use Acumatica as the hub for pretty much all of our business. It has transformed how we schedule field service employees and track our customers' special orders from quote to Order to PO to job completion. The basic financials work great. The granularity of the system allows easy customization, integration and a foundation for the future of AI.

Pros

  • Supporting our different business workflows.
  • Gather all the relevant data into the PO, such as emails and acknowledgments, in one place for a record.
  • Easily lets all our employees access data.

Cons

  • Mobile App.
  • Scheduling Calendar (though it is planned 25Q2.
  • increased communication through the ERP, not email.
  • Save time on backend processes in accounting.
  • Better standardized communication with customers regarding quotes, orders, and payments.
Acumatica managers custom orders as well as any software we have used. Most garage doors are custom-ordered from the manufacturer, and many are manufactured just for that job. We have a built-in process that links the order to a PO and tracks each item serially through that link. Our prior system had us enter a new inventory item for each special order.

Do you think Acumatica delivers good value for the price?

Yes

Are you happy with Acumatica's feature set?

Yes

Did Acumatica live up to sales and marketing promises?

Yes

Did implementation of Acumatica go as expected?

Yes

Would you buy Acumatica again?

Yes

We sell garage doors. We have a field service workflow and a complicated system to track special orders.

Acumatica Feature Ratings

Accounts payable
10
Accounts receivable
9
Global Financial Support
Not Rated
Primary and Secondary Ledgers
Not Rated
Journals and Reconciliations
9
Configurable Accounting
Not Rated
Standardized Processes
Not Rated
Billing Management
Not Rated
Cash and Asset Management
Not Rated
Travel & Expense Management
Not Rated
Budgetary Control & Encumbrance Accounting
Not Rated
Period Close
Not Rated
Inventory tracking
8
Automatic reordering
Not Rated
Location management
9
Pricing
Not Rated
Order entry
9
Credit card processing
Not Rated
Cost of goods sold
Not Rated
Order Orchestration
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Dashboards
10
Standard reports
10
Custom reports
10
API for custom integration
10
Plug-ins
10
Role-based user permissions
10
Single sign-on capability
Not Rated
Award Lifecycle Management
Not Rated
Project Planning and Scheduling
Not Rated
Task Insight for Project Managers
Not Rated
Project Mobile Functionality
Not Rated
Definable Resource Pools
Not Rated
Not Rated
Bids Analyzed and Compared
Not Rated
Contract Authoring
Not Rated
Requisitions-to-Purchase Orders Integrated
Not Rated
Supplier Management
Not Rated
Risk Repository
Not Rated
Control Management
Not Rated
Control Efficiency Assessments
Not Rated
Issue Detection
Not Rated
Remediation and Certification
Not Rated
Not Rated
Transportation Planning and Optimization
Not Rated
Transportation Execution Management
Not Rated
Trade and Customs Management
Not Rated
Fulfillment Management
Not Rated
Warehouse Workforce Management
Not Rated
Not Rated
Production Process Design
Not Rated
Production Management
Not Rated
Configuration Management
Not Rated
Work Execution
Not Rated
Manufacturing Costs
Not Rated
Not Rated
Forecasting
Not Rated
Inventory Planning
Not Rated
Performance Monitoring
Not Rated
Proposal Management
Not Rated
Product Master Data Management
Not Rated

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