Acumatica User Review | TrustRadius

Overall Satisfaction with Acumatica

Use Cases and Deployment Scope

We use Acumatica for order processing, customer service, finance, and warehousing.

Pros and Cons

Pros

Visibility into our sales.
Case follow up.
Following inventory transactions.

Cons

Auto allocation is very limited.
We need lot tracking from multiple warehouse for order orchestration.
Increase lot number functionality.

Return on Investment

Increased visibility to oder status.
Better claims management.
Better inventory management.

Acumatica Serving Customers

Faster processing.

Industry-Specific Use

As an erp like everyone else.

Key Insights

Do you think Acumatica delivers good value for the price?

Not sure

Are you happy with Acumatica's feature set?

Yes

Did Acumatica live up to sales and marketing promises?

No

Did implementation of Acumatica go as expected?

No

Would you buy Acumatica again?

Yes

Other Software Used

Excel-DB, Accounting Power

Likelihood to Recommend

Acumatica is good for order processing, but their VAR model needs to change. Money thrown out the window.

Acumatica Feature Ratings

Comments

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