John's Acumatica Review
Overall Satisfaction with Acumatica
We use Acumatica as an all-encompassing solution that covers Sales Orders, Shipping, Purchasing, Accounting (AP/AR), Manufacturing, and more! We are really using this to currently heal our inventory processes and accuracy as we had loosely kept track thru Excel prior to Acumatica. Other things that we use it for where we had issues were tracking quotes, submission of 2D & 3D design for our products and trackable purchase receipts and shipments.
Pros
- The data is very flexible, you are almost able to do anything with the data if you can establish the right relations.
- The UI is very friendly and easy on the eyes, compared to our last ERP which I coined as a "List of lists" where drop-down menus lead to drop-down menus.
- Dashboards and keeping everything as a single source of truth.
Cons
- Mass updating existing BOMs or Production Order Details. For larger orders, especially if many things need to be changed it can take a painstakingly long time to update each production order one-by-one.
- The product configurator is too flat, we definitely need nested configurations that can capture variable subassemblies.
- Accounting has room for improvement, I don't really like the idea of SO Invoices living in a separate spot until they are Released. I have had complaints from our accounting personnel since they have to leave the "Accounting World".
- We are able to send automated notifications through business Events, which ensures that information travels seamlessly and without the possibility of someone forgetting an email.
- We save time being able to read our demand and level it against our current inventory qty on hand and our supply to make better strategic decisions when purchasing.
- Better our business and see our pitfalls that were once hidden in our factory by establishing an On-Time Delivery system within a generic inquiry that uses data that is readily available in Acumatica.
Acumatica's community is very vast and always active! Whether it be new ideas or questions, someone always seemingly has an answer or a great suggestion to get through a workaround. This allows us to better set up our system so information can flow between departments and different parties so we can all be on the same page instead of having communication not be dispersed equally.
We use Acumatica to track our 2D & 3D design for our Engineer to Order Products as well as using the manufacturing module to provide our shop employees with a bill of material to better express how they receive information. Instead of just a drawing and a high level report with the largest components. It is slowly healing our "tribal knowledge" phase and pushing us to a phase where all the information is standardized and available.
Do you think Acumatica delivers good value for the price?
Yes
Are you happy with Acumatica's feature set?
Yes
Did Acumatica live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Acumatica go as expected?
No
Would you buy Acumatica again?
Yes


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