Acumatica Review
February 01, 2026

Acumatica Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

General Business

Modules Used

  • FInancial Management Suite

Overall Satisfaction with Acumatica

We use it for our Billing (AR), AP, GL, and Commissions. Ultimately our old system was not in the cloud which gave us support challenges and we needed to upgrade for that purpose alone. However we did want more options than the old system was capable and we wanted something that would update more regularly based on changing technology.

Pros

  • Access to Data
  • Business Events
  • Updating regularly

Cons

  • AP Posting Period - This should be flexible when posting to the GL and shouldn't be tied from step 1.
  • GI Wizard would be great. It's bit of a learning curve from the start.
  • Workflow approvals - there should be an option to have all approvals be denied vs approved. For example if a AP workflow parameter was missing or incorrect, it will default to approve vs stopping it completely. These are often internal controls and it's crazy that this is how it functions.
  • Delegations - Doesn't occur retroactively and we have to manually push the invoices or other items to another person.
  • A lot of query work has shifted to the accounting team, which has been an adjustment, but an improvement as it gives us more independence.
Though it has been slow to get things in place it has given my team the independence to pull data when needed and convenient vs waiting on external person to provide. This has been incredibly beneficial to better serve our needs. My team is mostly internal so we don't have any external customers other than from a reporting perspective.
We are in the insurance industry and Acumatica doesn't specifically target that field. We have our claims processing systems, so in the future, the hope is to get Acumatica integrated with that system so some of that work is automated. I think Acumatica should focus on larger companies that need a system that is more flexible.

Do you think Acumatica delivers good value for the price?

Yes

Are you happy with Acumatica's feature set?

Yes

Did Acumatica live up to sales and marketing promises?

No

Did implementation of Acumatica go as expected?

No

Would you buy Acumatica again?

Yes

I think Acumatica is forward thinking and is responding to customer input. I appreciate the ability to create my own queries through a Generic Inquiry and just learned about ARM reports. Velixo is an add-on, however it is incredibly flexible and really considers the Excel user. I do see that for the future ARM report upgrades, but not yet.

Acumatica Feature Ratings

7.8
Accounts payable
7
Accounts receivable
6
Primary and Secondary Ledgers
9
Journals and Reconciliations
9
Configurable Accounting
9
Standardized Processes
7
7.5
Billing Management
7
Cash and Asset Management
6
Budgetary Control & Encumbrance Accounting
8
Period Close
9
Inventory Management ()
Not Rated
Order Management ()
Not Rated
Payroll Management ()
Not Rated
8.0
Dashboards
8
Standard reports
7
Custom reports
9
Customization ()
Not Rated
9.5
Role-based user permissions
9
Single sign-on capability
10
Grants Management ()
Not Rated
Project Financial Management ()
Not Rated
Project Execution Management ()
Not Rated
7.0
Requisitions-to-Purchase Orders Integrated
7
Risk Management ()
Not Rated
Logistics ()
Not Rated
Manufacturing ()
Not Rated
Supply Chain ()
Not Rated
Product Lifecycle Management ()
Not Rated

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