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Adobe Acrobat's great... but I prefer Kofax
January 16, 2024

Adobe Acrobat's great... but I prefer Kofax

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Acrobat

We use Adobe Acrobat as strictly a PDF viewer and have another program (Kofax) for full OCR and document editing. I do have colleagues who use it as their primary PDF management program and enjoy its features. We do not impose strict or uniform program usage in our business for PDF viewers but Adobe Acrobat is on every computer.
  • Industry leader
  • Standard features and formatting
  • Full support
  • Cost - can fully purchase Kofax and achieve 80-90% of functionality
  • Intuitive help and support
  • Version control and highlight of changes
  • PDF reader
  • Editing
  • Tracking changes
  • Integration with Other Systems
  • Ease of Use
Cost effectiveness, and full-purchase ownership preference.
  • Excellent integration with most other systems
  • Standardization of PDFs for internal and external use
I note little to no "security and compliance standards to protect Adobe Acrobat's users from data breaches." I am sure they are there but I am a small business owner in a small city and after 20 years of using Adobe's products have never experienced an issue with "security and compliance. Either Adobe Acrobat is operating quietly in the background dealing with these threats or I am not the intended target.
I prefer the Kofax suite of products with intuitive interfaces, 80-90% of the functionality of Adobe Acrobat, a one-time purchase fee, discounted upgrades and system integration, and no reports of collaborators to open, use, edit or navigate PDFs. Kofax has been my choice for approximately 6 years, and Adobe Acrobat is just a secondary resource in my office. Basically I get most of the benefits of Adobe Acrobat with a fraction of the cost.

Do you think Adobe Acrobat delivers good value for the price?

No

Are you happy with Adobe Acrobat's feature set?

Yes

Did Adobe Acrobat live up to sales and marketing promises?

Yes

Did implementation of Adobe Acrobat go as expected?

Yes

Would you buy Adobe Acrobat again?

No

Adobe Acrobat is the industry leader, but not cost-effective in small to mid size operations to fully equipment all stations with the full paid version. I experimented with competitors in the last 5-10 years and landed on the Kofax suite of products as my personal primary go to for document editing, formating, etc.