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Overall Satisfaction with Adobe Acrobat
We use Adobe Acrobat for publicly accessible documents that need to be shared with our patrons and external partners and collaborators to ensure "solidty" with the document wording. MS Word and similar document services are fine, but it's harder to ensure that the wording hasn't been modified or changed. Acrobat makes this easy. We also use their document signing functionality when needing to obtain digital signatures on documents within the organization and externally.
Pros
- Document change management
- Document portability and sharing
- Document signing
Cons
- Font management is sometimes tricky when you need to edit a document but don't have the original font.
- Image compression and management for sharing
- Would be great if a targeted source could be used to ensure the document is meeting the best aspects for that target (like email or web).
- We are an Adobe shop when it comes to the design applications, so it's easy to distribute Acrobat across our organization.
- Includes the document signing capability which is just one less service we have to worry about and pay for.
- Acrobat is a trusted application used very widely in the business world.
- Cloud Solutions
- Integration with Other Systems
- Ease of Use
Acrobat is part of the Adobe family of products. This keeps things simpler and more easy to manage for the organization. And by keeping this at an organizational level, we're able to take advantage of better bulk pricing offers from Adobe which definitely help keep costs down for a non-profit like us.
We recognize that Adobe is constantly improving security and fixing bugs in their applications. The Cloud management application makes it easy for individual users to make updates as needed to their desktop applications without IT needing to force updates and potentially cause loss of work when doing so for our users.
We might start with something like MS Word or InDesign and use those as the "master" document editors, but when sharing the document publicly or to external partners where the document wording needs to remain intact, saving to the PDF format is definitely the preferred way for our organization to move forward.
Do you think Adobe Acrobat delivers good value for the price?
Yes
Are you happy with Adobe Acrobat's feature set?
Yes
Did Adobe Acrobat live up to sales and marketing promises?
Yes
Did implementation of Adobe Acrobat go as expected?
Yes
Would you buy Adobe Acrobat again?
Yes
Using Adobe Acrobat
620 - All business functions are represented as users for Adobe Acrobat at our organization. We have 620 full-time staff users on our campus that all use Adobe Acrobat for day-to-day administrative tasks and communications. This is across three business units. We also have an additional 580 part-time teaching assistants that utilize the capabilities of Adobe Acrobat documents when communicating and sharing documents outside of our organization.
6 - Need an Adobe account manager as well as some folks who are more versed in the utilities and capabilities for Adobe Acrobat...such as setting up documents for signatures, etc.
- document sharing
- document integrity
- document signing
Evaluating Adobe Acrobat and Competitors
Would evaluate other competitor PDF editing applications and would consider functionality, cost, and security aspects.


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