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Why we rely on Adobe Acrobat DC for customer proofing.
June 22, 2022

Why we rely on Adobe Acrobat DC for customer proofing.

Paul Hughes | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Acrobat DC

We use Adobe Acrobat DC as final proofs send via email or FTP to our customers for approval of their packaging designs. Customers can mark the pdf proofs with various annotations using the tools within Acrobat if they choose to. Adobe Acrobat DC ensures no fonts will go missing and customers can turn on overprint view to see how their final product will print.
  • Highlight text.
  • Send an email for comments right from an open pdf file, no need to close it and then add it as an attachment.
  • Add as many virtual sticky notes as you need.
  • Save file to Adobe Cloud and access from multiple devices.
  • Send 3D proofs that the customer can rotate.
  • Produces stable files for sending to plate setters.
  • Place an "Overprint Preview" button easily visible on the menu bar.
  • Make producing a 3D pdf less technical.
  • Make the Zoom feature the same as Adobe Illustrator.
  • Stability of files across various computers and operating systems.
  • Solid file format to send to RIP for plate making.
  • Ability to mark up proofs with clear instructions of requested customer revisions. You simply click on the highlighted area of concern and open up the comments/instructions from your customer. Those comments can be reviewed a month later and this is a good way of keeping a record of your customers concerns.
  • Stable proofing. Customer sees the job as it will be printed.
  • Customer does not need to have the fonts that are in the job to view the proof.
Acrobat has proven itself to be a reliable method of sending proof to our customers. What they see is what they get. There is no worry that fonts will not load properly or that images will go missing. Everyone can open a pdf file.
We do not often use the security feature of Acrobat but it does have a simple method of applying password protection. We have received pdf files from customers with password protection and have tried numerous methods to try and open it but to no avail. The only solution: get the password from the customer or have them resupply the file with password protection turned off.

Do you think Adobe Acrobat delivers good value for the price?

Yes

Are you happy with Adobe Acrobat's feature set?

Yes

Did Adobe Acrobat live up to sales and marketing promises?

Yes

Did implementation of Adobe Acrobat go as expected?

Yes

Would you buy Adobe Acrobat again?

Yes

Adobe Acrobat DC is a reliable format to send proofs to clients of complicated designs. The customer does not need to have the fonts, in the job, loaded on their computer. Acrobat will ensure they view properly regardless. A low res version of any proof file can be made to make it small enough to email. Our customers can then open the pdf file and mark it up in a number of ways, including pull-down comment bars with no limit to the wording. This means the viewed page will not be cluttered with notes since you can simply click on a comment bar and open up a large comment and then close it and open another one somewhere else on the page. Arrows can also be added to highlight areas of concern.