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Adobe "Can't" Connect
January 28, 2014

Adobe "Can't" Connect

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction

We are using Adobe Connect to share our screens over the whole organization for training and presentation purposes. Since Adobe Connect works with both Mac OS and Windows, it has been the perfect fit for this sole reason. I work with many internal stake holders and use Adobe Connect to train them on internal tools used within the company.
  • Works on multiple platforms, such as Mac OS and Windows.
  • Simple to use and connect.
  • Includes some handy features.
  • Constant Adobe browser plugin updates.
  • Improve the audio because we do not even use the audio feature.
  • Improve performance. Loading times are painful.
  • Increased employee efficiency
  • Increased productivity, less meetings
  • Brings together employees globally
  • Apple iChat Screenshare
iChat screenshare is useful, but it's limited to only Mac OS users. But Apple has integrated it very seamlessly in their OS. Adobe Connect does offer more features such as audio/video recording, and whiteboarding. However, I've had bad experience using the audio/video recording, so I've never used it again. Adobe Connect is a great way to share desktops and have meetings. The other features need to be improved in order for me to use them.
Adobe Connect is sort of a necessary evil right now. The constant plugin updates are painful when people are trying to run meetings first thing in the morning. The load screen takes forever and this causes a drop in employee efficiency. These are the main reasons why I give Adobe Connect a neutral rating.
For a global corporation where employees use a varied set of devices, such as Mac OS and Windows, Adobe Connect is a great tool that works. It is a great tool for training employees in different timezones and I've used it to train employees in Spain, Canada, and Hong Kong.