Adobe Connect - A Highly Interactive Platform
Andy Gallas | TrustRadius Reviewer
October 02, 2015

Adobe Connect - A Highly Interactive Platform

Score 10 out of 10
Vetted Review
Verified User
Review Source

Software Version

8.x-9.x

Overall Satisfaction with Adobe Connect

RVIBE uses Adobe Connect to assist our clients in holding meetings and broadcasting messages to their distributed workforce. Since RVIBE is the technical consultant and operator of Adobe Connect and and Adobe Connect is our preferred platform we use it company wide. Adobe Connect solves the problem of having a unified message delivered during a highly interactive virtual meeting while keeping a distributed work force in the field.
  • The main reason we chose Adobe Connect over other platforms is the robust Breakout Room option. Using Breakout Rooms in a class of 20-30 participants really drives interactivity in a virtual session. Participants love the design of small group activities RVIBE brings to a meeting and Adobe Connect is the tool of choice.
  • Polling is another great feature. The addition of Short answer polls let's our clients gain real insight into what their participants want. To be able to use polls in the event and not have to email them out our clients receive instant feedback and higher participation rating.
  • Custom pods. Adobe allows company's like RVIBE to create custom pods. RVIBE has created a GameShow Pod that helps drive gamification within an event. All RVIBE clients get to use this Pod free of charge and we have received great feedback . Its a simple pod that amplifies interactivity past what you can do in a live non virtual setting. RVIBE also has what we call our Vusion Pod. This brings HD quality video to the Adobe Connect environment. RVIBE is able to run multiple Adobe Connect sessions at the same time and with the Vusion Pod we can broadcast a live unified message to all sessions simultaneously. Think of a conference Town Hall then everyone goes to their small breakout sessions. With Adobe Connect and RVIBE Vusion you can conduct a Virtual Conference with a unified Town Hall!
  • The ability to Bridge TC systems and still conduct Breakout sessions is a great add for clients that are afraid to move to VoIP or just prefer TC over VoIP.
  • RVIBE is a company that helps produce events in Adobe Connect. We like to control the content being broadcasted to the end user. In the desktop version of Adobe Connect we have learned to do that very well by hiding Pods that need to be hidden and changing Layouts on the fly to keep a streamlined smooth event. Unfortunately the mobile app for some reason allows participants to see all pods and gives them the ability to view pods that are normally hidden from desktop users. A participant can basically click away from what you are presenting and get distracted by other things.
  • When a meeting is on hold a host is unable to promote potential presenters from the participant list so that person can join the pre-event meeting.
  • Because RVIBE is usually controlling the meeting for our clients the lack of bandwidth control is a bit upsetting. Version 8 had clear and separate controls for Video Bandwidth, Audio Bandwidth and Video resolution. in AC9.x those controls have been condensed.
  • RVIBE has helped our clients achieve 70-80% ROI on their virtual meetings using Adobe Connect over travel.
  • The most important metric is not ROI but time out of field. If you can keep them home they will more likely be happier and they won't loose that valuable time in the field which could trump ROI.
  • With all that money saved clients are able to have more touch points with the field. RVIBE designs with pre-launch and 30/60/90 day touch point meetings where feedback is most important.
  • Mundane HR information for new hires is made more interesting with RVIBE and Adobe Connect. If it's interesting it will likely be remembered longer term.
  • Adobe Connect Platinum Service is top notch and always available.
RVIBE is platform agnostic so we know and use any and all virtual platforms depending on our clients requirements. Platforms like WebEx, GoToMeeting, Zoom, Blue Jeans, On24, Skype, Google Hangouts, Lync, Wiggio, ect all have similar options and their own niches in the virtual platform space but if you are serious about Virtual Instructor Led Training or highly engaging webinars Adobe Connect is RVIBE's choice.
For larger corporations vetting the scenarios out with your IT prior to purchasing or using a product like Adobe Connect is essential. RVIBE prides itself for successfully bridging the gap between you and your IT department. Does our distributed workforce have access to the microphone and webcams in their laptops or tablets. Are we forced to be on VPN? Is our Network large enough to handle holding a meeting with everyone at their desk? Do we need an HD broadcast because this is a VP and they need to look good?

For smaller companies do you need breakout rooms? How many participants will really be on each call? Adobe Connect might be too much technology for the cost.

It all comes down to the requirements. RVIBE takes the requirements and guides you down the right path.

Adobe Connect Feature Ratings

High quality audio
7
High quality video
7
Low bandwidth requirements
7
Desktop sharing
9
Whiteboards
9
Calendar integration
6
Meeting initiation
5
Integrates with social media
3
Record meetings / events
8
Live chat
10
Audience polling
9
User authentication
8
Participant roles & permissions
9
Confidential attendee list
9