TrustRadius
Adobe Connect in Higher Learning
https://www.trustradius.com/web-conferencingAdobe ConnectUnspecified7.6303101
Mark Nowowiejski profile photo
October 02, 2015

Adobe Connect in Higher Learning

Score 8 out of 101
Vetted Review
Verified User
Review Source

Software Version
9.1
Modules Used
Vantage Point, YouTubeViewer, Polls, Share, Whiteboard etc.

Overall Satisfaction with Adobe Connect

We use Adobe Connect in several ways including for holding online courses, meeting with remote employees, offering remote tech support to people in the field and also to conduct trainings and webinars. Most recently we have begun using the Vantage Point extension by Refined Data (pay) which help us manage our participants cameras and mics to improve the quality of the sessions.
PROS
Fairly easy to use, great mobile/tablet app and they host all your recordings
CONS
It's flash based which seems a bit of a concern to me - we've had issues in the past with conference line integrations to the point I advise people not to even bother with a conference line (it's an antiquated technology anyway). We're still pushing to get the ability to save our session recordings locally as MP4 files. I believe this feature is coming soon but ADOBE Is taking way too long. It should have been a basic feature from day 1.
Setting up meetings is particularly complicated compared to other tools. The UI could use an update too. It looks like late 90's version of Windows.
ALTERNATIVES
We looked at other options such as Zoom Meeting, GoToMeeting, Google Hangouts, Skype, Collaborate etc. But they were all either missing key features or the pricing structure was just insane.









  • Polling
  • Lots of 3rd party add ons available
  • desktop sharing
  • User Interface is dated
  • Setting up meeting is cumbersome, many of our instructors get confused by it
  • Being able to download recording to local computer is way over due
  • Cut down on travel costs
BB Collaborate used to have a horrific UI, now that has improved but the functions aren't there yet.
In demoing the tool and Blackboard World 2015 it seemed very unstable.

If you can afford it I think Zoom Meeting is better
Blackboard Collaborate is headed in the right direction but they're not there yet.

Adobe Connect Feature Ratings

High quality audio
5
High quality video
9
Low bandwidth requirements
5
Desktop sharing
10
Whiteboards
6
Meeting initiation
4
Record meetings / events
9
Live chat
10
Audience polling
10
User authentication
10
Participant roles & permissions
10