Adobe Echosign: Your Office Efficient and Organized
August 26, 2014
Adobe Echosign: Your Office Efficient and Organized
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Adobe Sign
The Administrative team used Echosign primarily for HR related items as well as for making certain documents available to the public for completion. In the HR realm the is program made the issuance, completion and collection of hiring packets very easy especially since majority of the staff did not live in the area. Additionally Echosign was used to collect releases that needed to be signed prior to competitions and training from athletes all over the world. This centralized our paper trail; rather than having a drawer full of thousands of haphazardly organized documents, we had an easily searchable library.
Pros
- Aides in organization and ease of collecting documents that can legally be signed electronically.
- Provides a universal delivery of high priority documents to all involved with the organization.
- Makes all documents "interactive" and fillable.
Cons
- Echosign has moved to archiving received documents more periodically which makes viewing certain things more difficult when you have to wait for them to load.
- On the user end I understand that you cannot save a fillable document half way through which in some cases discourages those who get half way down and need to come back.
- Although the interface is intuitive and I only needed customer service once in a while, customer service could be improved. I found it hard to get a hold of somebody.
- Increased Human Resources efficiency.
- Better customer user interface.
- Increased compliance on required signed and returned documents for staff and customers alike.
I was not part of the selection committee on this project however did experience a time of doing all sign ups, employment agreements etc via paper and it was ineffective and messy. Echosign provides organization and ease that is needed to run a fast paced front office.
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