Review for Adobe Experience Manager
March 26, 2025

Review for Adobe Experience Manager

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Experience Manager

AEM is our primary CMS for our public facing marketing websites for many of the Morgan Stanley properties. We use AEM to create scale-able experiences to promote our products and solutions, drive customer logins to our platforms. I am the Product Owner for one of the AEM instances at the firm and cover a small dev team as well as the content ops.

Pros

  • CMS functionality and website management
  • Development best practices for AEM and components
  • References panel for easy access to AEM references

Cons

  • Reliability of the Page Preview links as many times the ?wcmmode drops during login and confuses audiences not familiar
  • A more robust reporting capabilities to build a proper content inventory reporting and monitoring (publish status, compliance status etc)
  • Touch UI while still newer feels like the 90's
  • It's brought a more cohesive approach to managing our content and allowing Authoring teams to do their work but work with managers to publish it.
While it has a friendly UI - AEM requires lots of training and education to familiarize teams with how to use it!
  • The core components give us a running start with Adobe backed testing for priority features
  • If I needed it - MSM would be an amazing feature to simplify management of sites

Do you think Adobe Experience Manager delivers good value for the price?

Yes

Are you happy with Adobe Experience Manager's feature set?

Yes

Did Adobe Experience Manager live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Adobe Experience Manager go as expected?

I wasn't involved with the implementation phase

Would you buy Adobe Experience Manager again?

Yes

Based on cost AEM is not for everyone and would be the primary scenario I would not recommend it to colleagues.

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