A Go-To for Designing Custom Print & e-Doc items
December 04, 2019

A Go-To for Designing Custom Print & e-Doc items

Ben Caplan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe InDesign

With InDesign, we're able to design print material and other products that will go to print.

It is ideal for letterhead, business cards, mailers, and many other print products.

We don't currently use InDesign across the board, but rather with just our marketing department. InDesign gives us the liberty to create a printed product that doesn't conform to a standard pre-built template that could be purchased online.


  • Creative liberty.
  • Powerful tools for digital design.
  • Perfect templates for use later.


  • Cost.
  • The steep learning curve.
  • Overwhelming number of options of tools and features.
  • Positive: Ability to create beautifully designed printer and e-docs.
  • Positive: Increased effectiveness of business relationships between us and printers.
  • Negative: Costly tool to use because of the fee and time to learn.
InDesign is simply put, the best out there for the design of print and e-docs.

Canva and Microsoft Publisher both have great features and benefits, but they don't have quite the robust tools and features that are sometimes necessary when designing an item. If you need something quick, or without a bunch of technical designs... Canva or Publisher might be the way to go... or if you'd like to use a pre-built template, these could be good options.

But, if you find yourself wanting something that is unique to your business, InDesign is a must-have.
I haven't personally had to use the Adobe Support team, but I have used their forums and online chat functions.

I can say that the online community is abundant and willing to help. If you have a design question, simply figure out how to word it, and then search for it on Google and you'll likely come back with two or three solutions. I can't think of a time when a Youtube tutorial or a quick Google search didn't solve my problem.

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Would you buy Adobe InDesign again?


If you need something designed that can be printed, this is the tool. It is the "gold standard" across every industry for printing.

If you work with a printer they generally like receiving the InDesign file so that they can gather the exact Pantone colors, modify the print settings or whatever they need to do. This is such a powerful tool for printing and more.


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