Adobe Target: Solid Tool for your Optimization Efforts
Updated July 30, 2014

Adobe Target: Solid Tool for your Optimization Efforts

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Target

Pointmarc's optimization services provide everything necessary
to establish an effective optimization program using Adobe Target – from tool selection &
implementation to strategy, execution, and analysis. We understand that an effective strategy
and proper analysis depend on a solid foundation. We help set up that foundation and implement
an optimal strategy focused on achieving the organization's goals which will
then drive the analysis and insights that will inform the business. Our crawl-walk-run approach starts small to
provide immediate value but gradually builds on that foundation to develop a
more comprehensive and increasingly sophisticated optimization culture within the organization.

  • Advanced segmentation and targeting by leveraging the integrations with the rest of Adobe's Digital Marketing Suite - e.g. AudienceManager and Adobe Analytics - as well as by leveraging the built-in automated decisioning and targeting.
  • The campaign configuration process within the UI is very intuitive making it relatively easy to set up basic campaigns.
  • The reporting UI makes it easy to interpret results, examine segments, and push winners.
  • Segments must be configured and applied prior to publishing the test - that is, there is no post-hoc segmentation capability. This is a feature of some other tools that allow for analysis of particular segments after a test has run. It can be made possible with Adobe Target through the integration with Adobe Analytics, but it is not an inherent feature of Target.
  • The data export capabilities could use improvements. Often there is a need to export data out of the tool to integrate that data into another database and/or perform deeper analysis. Adobe Target does not make this easy within the UI (although there is an API that can be leveraged for these purposes).
  • The need to implement mboxes around each piece of content that is to be tested (as opposed to deployment of a single line of code) can often be a dependency that can slow down the testing rhythm for organizations that must adhere to a standard web development cycle as opposed to continuous deployment. One solution to this is the use of global mboxes but requires a deeper level of technical expertise to implement campaigns using this method.
  • We've seen a number of positive impacts with our clients from increased orders and revenue to improved site satisfaction and user experience.
Other products that are typically within the same consideration set are Maxymiser and Monetate. Each tool has its own pros and cons and the best tool can vary depending on the organizations goals, requirements, budget, team structure, etc.
Not applicable as we don't subscribe to Adobe Target, rather we support clients on their use of the tool. However, we do see a high renewal rate among clients.
Adobe Target is a great tool in and of itself, but if you're already using other products within the Adobe Digital Marketing Cloud then the streamlined integration with those tools can provide even more value. Also, be aware of the collective effort that any testing & optimization program requires. You should have a comprehensive team in place to drive strategy, manage deployment/implementation, develop creative assets, manage execution & operations, perform analysis, and provide insights/recommendations.