Overall Satisfaction with Adobe XD
Adobe XD is used by both our product and customer success orgs. Our product team uses it for quick, interactive mockups of both web and mobile experiences in order to complete internal and external testing before allocated development resources to a project or change. Our CS team uses it to create whitelabeled app mockups for our new customers so the look of apps we create is agreed upon before development takes over. This saves us time and cost for developers and allows us to more quickly iterate interfaces.
- Mockups without code.
- Fast to use.
- Very different from other Adobe tools.
- Learning curve.
- Faster iteration.
- Improved user testing for better/more realistic results.
Do you think Adobe XD delivers good value for the price?
No
Are you happy with Adobe XD's feature set?
No
Did Adobe XD live up to sales and marketing promises?
Yes
Did implementation of Adobe XD go as expected?
Yes
Would you buy Adobe XD again?
No
Using Adobe XD
6 - Customer success and product/design members
1 - Adobe XD is luckily very self supporting as you can Google for instructions or tutorials for almost anything we'd want for our use cases. "Support" is one in-house guru as this isn't a technical product which requires ongoing maintenance.
- UI and UX testing.
- Mockup iteration.
- White label app mockups by our success team.
- Interactive pre-sales demos.
- Website mock ups.
- User testing on site.