Way to Go, ADP!
November 23, 2020

Way to Go, ADP!

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • Employment Tax
  • Wage Garnishments
  • Wage Payments
  • ALINE Card by ADP
  • Wisely by ADP

Overall Satisfaction with ADP SmartCompliance

Our company uses ADP SmartCompliance mostly for payroll taxes and garnishments. It is mainly used by the Payroll Department. It helps us to have all of our tax records and garnishments in one centralized place. Prior to using ADP SmartCompliance the payroll taxes and garnishments were processed in-house.
  • Invoicing.
  • Tax Records.
  • Reporting.
  • Viewing Notices/Amendments that are in review. You can not tell which jurisdiction it is for until it has been filed or finalized.
  • A job aid for how to enter SUI rates in the system for EVERY state with examples from the state rate notice. It gets difficult to know what should be split out for the additional rate.

Do you think ADP SmartCompliance delivers good value for the price?

Not sure

Are you happy with ADP SmartCompliance's feature set?

Yes

Did ADP SmartCompliance live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ADP SmartCompliance go as expected?

I wasn't involved with the implementation phase

Would you buy ADP SmartCompliance again?

Yes

  • It reduces the amount of administrative work and simple data entry.
It is well suited for retrieving records.

ADP SmartCompliance Support

I am always able to get help when needed fairly quickly.

Using ADP SmartCompliance

I believe it is user friendly but could use some extra features.