Adroll has definitely met our expectations
Overall Satisfaction with AdRoll
We use AdRoll for about 50 customers to retarget to their website visitors. We make sure to use it so that when people visit certain pages on the website, they get specific ads to follow them around. We also do call tracking, contact forms, landing pages and more to ensure we can know what is converting and what is not converting. We try to have at least 2-3 ad groups for each client and account.
Pros
- the retargeting definitely triggers
- Their design team helps create the ads
- Customer service is good
Cons
- Customer service is good, not great. We've been shuffled around a lot
- The dashboard is sometimes confusing
- Credit cards often give us issues. Sometimes they reject the cards for no reason
- More impressions
- More clicks
- Few clicks overall though, but more than 0
Do you think AdRoll delivers good value for the price?
Yes
Are you happy with AdRoll's feature set?
Yes
Did AdRoll live up to sales and marketing promises?
Yes
Did implementation of AdRoll go as expected?
Yes
Would you buy AdRoll again?
Yes
Comments
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