Overall Satisfaction with AdvocateHub
As the manager of advocacy at Applause, I currently manage our AdvocateHub powered by Influitive full time. Since I began using Influitive and receiving the guidance and support from the Influitive team, I have been able to gain numerous product reviews, over 15 referrals, and fulfilled multiple sales reference requests. But most importantly, I've been able to interact with our customers on a whole new level. It has allowed me to communicate and learn about them personally and professionally in a fun and engaging way. I could not be any happier with Influitive and look forward to future product releases and advocacy offerings in the future.
- Customer success
- Customer engagement
- Some of the more recent releases of the product (AdvocateHub) have been tougher to use, more than beneficial.
- Given us immediate product feedback
- A closer interaction/communication with customers in a fun gamified way
I have not evaluated anything else, nor do I have any reason to!