Item: Agiloft
Rating: 9
Author: James Anderson

Overall Satisfaction with Agiloft Contract Lifecycle Management

Use Cases and Deployment Scope

Agiloft is managing all of our hospital and physician contracts that we negotiate with the health plans. The primary owner is our department which is the managed care department of our health system. We work with legal, compliance, risk and security during the workflow of the contract. Once the contracts are signed and put into action, we are able to publish all of the contracts to our central business office. They are part of the revenue cycle and have to review the contracts from time to time. Especially if there is a question on payment or lack thereof.

Pros and Cons

Pros

Categorizing data based on your specific business needs.
Comparing documents and identifying risk.
Workflow management and visibility into state of things.

Cons

Reporting ( I would love to see Power BI integration).
Easier to design End User Portal.

Return on Investment

Better ability to find the contract you are looking for.
Broke even within 8 months of switching to Agiloft even with implementation fees.
Document compare saves time and mistakes.

Alternatives Considered

Conga Contracts (formerly Novatus)

When compared to other vendors, we found that Agiloft was more flexible. When we asked Conga if they could add a column or field, they said it would take custom work and would cost money. This is something that anyone can do in Agiloft. Agiloft also offers the end users to interact with the system for free as long as they are not doing something to the workflow. Others, including Conga wanted to charge hundreds of dollars per user for that option.

Other Software Used

Microsoft Power BI, Qlik Sense, Microsoft Teams

Likelihood to Recommend

It is very well suited to companies that really want to customize their CLM to suite their needs. Agiloft is very flexible and has the ability to do whatever you need. We have been able to categorize our contracts based on industry standards which makes it very easy to search. Single sign-on has made user creation super easy and has allowed us to deploy quickly to over 500 users. There is no additional charge for end users to view which has saved us when compared to other vendors.

Agiloft Feature Ratings

Using Agiloft Contract Lifecycle Management

Users and Roles

400 - The users range from the contract managers, legal, privacy and compliance. We also expose an end user portal to our central business office who is responsible for the revenue cycle.