Great tool and support. It's saves time!
November 13, 2015

Great tool and support. It's saves time!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with AgoraPulse

Managing Facebook comments was difficult before AgoraPulse. It was very hard to find users comment. It costs lot of time and sometimes you can not find comments. [If I] answer 99 comments but don't see 1 comment, it's still problem. In AgoraPulse all comments are tidy, like answering e-mails. Its benefits include saving time and feeling sure that you aren't missing any comments. They have great, fast and helpful support too!
  • Managing Facebook comments
  • Support
  • Design
  • Ease of use
  • Maybe add sound notifications
  • Answering all user comments is very good for the user, so its good for the company and ROI.
  • AgoraPulse not expensive.
AgoraPulse makes Facebook management easier and saves time!

It's especially very helpful for managing Facebook pages that have lot of fans and commenters. AgoraPulse saves a lot of time and answering all comments is good for the user and company.

Maybe new Facebook page managers don’t think they need AgoraPulse. But for growing pages, you need advertising and advertising brings lots of comments. So managing comments manually is very tiring!

Agorapulse Feature Ratings

Boolean keyword searches
Not Rated
Filtering out noise/spam
Not Rated
Content planning and scheduling
Not Rated
Audience targeting
Not Rated
Workflow management
Customer interaction histories
Bulk actions
Lead generation
Campaigns and promotions
Not Rated
Not Rated
Not Rated
Campaign success analytics
Real-time tracking
Competitor analysis
Not Rated
Role-based user permissions & privileges
Not Rated
Mobile access
Not Rated

AgoraPulse Support

They are friendly and fast. You feel they are helpful.
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
Fast, friendly and helpful support.