Item: Agorapulse
Rating: 10
Author: Verified User

Overall Satisfaction with AgoraPulse

Use Cases and Deployment Scope

Managing Facebook comments was difficult before AgoraPulse. It was very hard to find users comment. It costs lot of time and sometimes you can not find comments. [If I] answer 99 comments but don't see 1 comment, it's still problem. In AgoraPulse all comments are tidy, like answering e-mails. Its benefits include saving time and feeling sure that you aren't missing any comments. They have great, fast and helpful support too!

Pros and Cons

Pros

Managing Facebook comments
Support
Design
Ease of use

Cons

Maybe add sound notifications

Users and Roles

Return on Investment

Answering all user comments is very good for the user, so its good for the company and ROI.
AgoraPulse not expensive.

Likelihood to Renew

AgoraPulse makes Facebook management easier and saves time!

Likelihood to Recommend

It's especially very helpful for managing Facebook pages that have lot of fans and commenters. AgoraPulse saves a lot of time and answering all comments is good for the user and company.

Maybe new Facebook page managers don’t think they need AgoraPulse. But for growing pages, you need advertising and advertising brings lots of comments. So managing comments manually is very tiring!

Agorapulse Feature Ratings

AgoraPulse Support

Support Rating

They are friendly and fast. You feel they are helpful.

Agorapulse Customer Support Pros and Cons

Pros	Cons
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response	None

Great tool and support. It's saves time!