TrustRadius
AgoraPulse is great for multiple department organizations!
https://www.trustradius.com/social-media-managementAgorapulseUnspecified8.5343101
Tara Adams profile photo
August 03, 2016

AgoraPulse is great for multiple department organizations!

Score 10 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with AgoraPulse

AgoraPulse is being used in our Marketing department to schedule social media posts, analyze our efforts and monitor conversations online about us. Our specific issue was that we wanted to do all that I just listed but be able to get reports by department level. We have multiple units we are posting for and we want to see how those efforts are doing on a department level.
  • AgoraPulse is great at making scheduling easy and quick
  • I appreciate the quick notification of responses/engagement on posts
  • I've come to rely on the mobile app so I can easily and quickly respond to social engagement.
  • Tagging is a unique feature that really helps our organization be able to report on a department level our efforts
  • mobile app could be as robust as the website
  • the trial period doesn't give access to the best features
  • that's it - nothing else. great product!
4 - Marketing.
  • helped us to move away from other resources
  • makes the efforts of posting to social media easier - less time taken=$
SproutSocial didn't offer tagging. Sendible is not user-friendly and seems almost too robust for the user to appreciate. It also did not have tagging capability.
Since AgoraPulse doesn't have Pinterest or a few other social platforms you can post to - that is perhaps a turn off for some. I appreciate that it is user-friendly, intuitive and for our unique situation, gave us the ability to tag so that we could monitor and report on a department basis the efforts we are putting into social.

Agorapulse Feature Ratings

Content planning and scheduling
10
Audience targeting
9
Workflow management
9
Customer interaction histories
10
Bulk actions
10
Campaigns and promotions
10
Twitter
10
Facebook
10
Instagram
9
Real-time tracking
9
Competitor analysis
9
Role-based user permissions & privileges
10
Mobile access
10