AgoraPulse, powerful and easy to use Community Management Tool
July 27, 2016

AgoraPulse, powerful and easy to use Community Management Tool

Fred ALPI | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with AgoraPulse

I use AgoraPulse for the purpose of community management for a rock band. AgoraPulse helps to organize it well, to save a lot of precious time, and to monitor the posts in real time, as well as give a global vision of presence on social networks. I am an independent, so I'm the only user in the company.
  • The interface is clear and easy to use
  • The reports generated on demand or automatically are very understandable
  • The customer service is very reactive and helpful
  • Blog with information, tips & tricks
  • I would need some other features, as management of personal FB profiles
  • Publication in FB Groups would also be helpful
  • The profile names of the new followers/unfollowers on FB/Twitter/Instagram would be great
As I am an indepedent, I am the only one
  • Efficiency
  • Analysis
  • Time saving
I used Hootsuite, whose interface is not handy, and the analysis options are expensive. In addition to that, you need to use ow.ly and I use and prefer bit.ly.
It is a very good planning tool, that allows me to be efficient in posting on various social networks through posting at the right time. It saves a lot of time. The global vision given by the interface allows me to be more accurate. The statistics also give a lot of information in order to improve the whole community management. The company's blog gives a lot valuable information as well, that's directly useable. A real coaching.

Agorapulse Feature Ratings

Content planning and scheduling
10
Audience targeting
10
Workflow management
10
Customer interaction histories
10
Bulk actions
Not Rated
Not Rated
Twitter
10
Facebook
10
Instagram
10
Real-time tracking
10
Role-based user permissions & privileges
10
Mobile access
10