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AgoraPulse Review: "User friendly, the best choice for Social CRM !"
https://www.trustradius.com/social-media-managementAgoraPulseUnspecified8.5271101
Sandra GARBATI profile photo
August 09, 2016

AgoraPulse Review: "User friendly, the best choice for Social CRM !"

Score 10 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with AgoraPulse

My organization used Agorapulse to manage all social media accounts (Facebook fan page, twitter, Instagram, Google+ and LinkedIn) in one place.
As Social Media Manager, I can program publications on the various social networks and monitor specific keywords for my brand.

Agorapulse makes it easy to find in real time all messages received via the multiple social networks, directly into the tool and to respond via the tool itself. All the messages are combined and listed in chronological order, so it is easy to see the latest interactions with your social accounts.
Agorapulse also features an internal CRM system that allows you to identify fans and followers that most frequently post, comment, or engage with your posts

  • Agorapulse creates amazing reports with all the metrics that give a good sense of the work you have accomplished.
  • Agorapulse gives you a big sense of achievement when you have replied all your fans messages sent to you via the inbox.
  • You can use Agorapulse on your smartphone with the app.
  • Agorapulse allows you to communicate with your fans directly from the platform.
  • You can not have the LinkedIn profile with the app on the smartphone.
1 - Social Media Manager for all social media accounts (Facebook fan page, twitter, Instagram, Google+ and LinkedIn)
  • Ability to identify the best fans and to communicate with them directly from the tool.
Agorapulse is user friendly with a very helpful and supportive customer service.
Agorapulse features an internal CRM system that allows you to identify fans and followers that most frequently post, comment, or engage with your posts

AgoraPulse Feature Ratings

Content planning and scheduling
10
Audience targeting
10
Workflow management
10
Customer interaction histories
10
Bulk actions
10
Lead generation
10
Campaigns and promotions
Not Rated
Twitter
10
Facebook
10
Instagram
10
Campaign success analytics
Not Rated
Real-time tracking
10
Competitor analysis
10
Role-based user permissions & privileges
10
Mobile access
10