So Much More Than Just A Content Scheduler
September 04, 2018

So Much More Than Just A Content Scheduler

Lainey Te Whatu | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with AgoraPulse

I started using AgoraPulse a few months ago, as I was looking for a solution to manage all aspects of my clients' social media accounts in one place. It helps us keep track of all engagement across platforms, and the publishing calendar allows us to have a great overview of what's happening on any given day of any given month. It makes scheduling content a breeze.

Pros

  • Managing enquiry. With AgoraPulse's inbox system, it makes it really easy to manage all incoming comments and enquiry, so no customer goes unanswered.
  • Content publishing. With AgoraPulse, you can schedule content, repeat content, tag content, and move content all within a super easy to use interface.
  • Their customer support is amazing. I know at any time I can answer a question, and get an answer quickly and easily with their in platform live chat.

Cons

  • Everything I could suggest to improve is already in the queue, and it's fantastic that they have a really transparent upgrade process, so you know what is being worked toward and the timeline for this.
  • AgoraPulse has given me back more time, making the investment well worth it. Within the first week of using AgoraPulse, I felt a noticeable difference in the time my social media management took.
It is much more user friendly, and has many more useful features.
I would recommend AgoraPulse to anyone managing more than one social media platform.

Agorapulse Feature Ratings

7.0
Boolean keyword searches
7
Filtering out noise/spam
7
9.0
Content planning and scheduling
9
Audience targeting
8
Workflow management
10
7.5
Customer interaction histories
8
Bulk actions
7
7.0
Lead generation
7
Campaigns and promotions
7
7.7
Twitter
7
Facebook
10
Instagram
6
7.7
Campaign success analytics
8
Real-time tracking
8
Competitor analysis
7
9.0
Role-based user permissions & privileges
9
Mobile access
9

Comments

  • Lisa Kalner Williams | TrustRadius Reviewer
    Lisa Kalner Williams
    commented 6 years ago
    Hi there Lainey, I'm so glad you have found value in our tool, customer support, and company values. A great way to also stay on top of our latest releases is our Release Log. (Am I saying that because I write it each week? Heck no :) ) agorapulse.releasenotes.io talks about the features that were launched and the bugs that were squashed that week. Just another way we try to communicate with our awesome customers. Thanks so much for the review. Lisa

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