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AgoraPulse Review 29 of 192
AgoraPulse Review: "Good, not great."
https://www.trustradius.com/social-media-managementAgoraPulseUnspecified8.5270101
Jumana Al-Juma profile photo
September 20, 2018

AgoraPulse Review: "Good, not great."

Score 6 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with AgoraPulse

Our social media department utilizes scheduling content and reports through AgoraPulse. It's helpful to schedule content in advanced and see a detailed report about the content posted.
  • Scheduling is mostly O.K. - Works about 90% of the time.
  • Reports are helpful, even though I have a feeling they're somewhat inaccurate (due to my results using the info they provided)
  • Customer service is fine. They have a chat and get back to me (usually) within the same day
  • When it doesn't work, scheduling can be very frustrating and ruins my strategy. Sometimes I'll schedule something and it doesn't get posted due to an error and I won't be notified.
  • Doesn't have a feature to schedule videos, which is unfortunate because videos are important to engage the audience. You also cannot post photos that aren't square.
  • Reports seem inaccurate and doesn't give much detail, especially with the window in which we should be posting for each account.
  • I feel like all of my platforms have been doing poorly and I'm struggling with getting my posts viewed. The reports are not helpful and are inaccurate.
This is the only platform manager that I could find that allows multiple team members and clients. This is also the only manager within a reasonable price range that allows you to manage Google+, Facebook, Instagram, Twitter and LinkedIn from the service.
AgoraPulse is a helpful tool if you're managing several social media accounts. I wouldn't use this service for a personal blog or single business, but it is helpful for managing multiple brands on different platforms with my team.

AgoraPulse Feature Ratings

Boolean keyword searches
9
Filtering out noise/spam
8
Content planning and scheduling
6
Audience targeting
6
Workflow management
8
Customer interaction histories
6
Bulk actions
Not Rated
Lead generation
Not Rated
Campaigns and promotions
7
Twitter
6
Facebook
6
Instagram
6
Campaign success analytics
3
Real-time tracking
2
Competitor analysis
5
Role-based user permissions & privileges
5
Mobile access
4