Item: Agorapulse
Rating: 7
Author: Axel Drochon

Overall Satisfaction with AgoraPulse

Use Cases and Deployment Scope

AgoraPulse is the second tool of our workflow. We use Trello and AgoraPulse as community managers. AgoraPulse is our main tool to manage every social media account we deal with, it’s an essential part of our work. Once we create the content via Trello, then we add the content, plan it and then make our daily moderation. Sometimes we adjust our planning thanks to the flexibility of AgoraPulse.

Pros and Cons

Pros

Flexibility
Fast
Clear
Amazing support

Cons

Some feature aren’t clear (queue)
Expensive

Users and Roles

2 - Community managers

Return on Investment

Very expensive as a freelancer
A lot of time earned
Less troubles to manage and plan all the content

Alternatives Considered

Sprout Social

Cleaner design, an amazing customer support with a real and true relationship.
A will to make their tool better.

Other Software Used

Trello

Likelihood to Recommend

When I’m talking to a junior community manager who is getting more and more accounts to manage, they are stunned when they realize the time they can earn back.

Agorapulse Feature Ratings

Comments

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Lisa Kalner Williams
commented 7 years ago
Bonjour Axel, Thanks so much for your review. I love hearing about how you've saved time using Agorapulse. Saved replies and queue categories are my two latest favorite ways to save time. I see that you've had some difficulties understanding how to use the queue categories --- if you have more questions about this feature, feel free to reach out to our awesome support team. If there's anything we can do to make you love Agorapulse even more, let us know. Lisa