Perfect if you're looking for a cost-effective tool that gets fundamental things done quickly
Anonymous | TrustRadius Reviewer
November 12, 2018

Perfect if you're looking for a cost-effective tool that gets fundamental things done quickly

Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with AgoraPulse

AgoraPulse is used in the content marketing department of our agency. As a content creator, I've been one of the people that's been using Agora the most, monthly for the past 15 months. Through Agora I've managed about 10 different client brands.
  • Easy to learn and to work with in the long run. Interface is very logical, calender view works great.
  • Smooth workflow. Everything works fast. No lagging either.
  • Support reacts very fast and is really helpful. They always check in on me even after the we've solved the problem.
  • Doing reports is easy. Selected periods stay intact (stay put) when you switch profiles which is awesome.
  • I've had problems when I've returned from vacations and some posts have not been published correctly. Then again these problems could have been due to managable platforms aka Facebook, Instagram.
  • Missing option of reading and answering Direct Messages on Instagram.
  • Since "Link in bio" slogan is very popular amongst brands on Instagram, I really wish Agora had an option of a hyperlink landing page that consists of all the links with pictures from your profile. This is the example of other competitors like linktr.ee Later with linkin.bio.
  • "Inbox" and "Listening" seem little dated and messy. Tried to use them in the beginning but returned to Facebook and Instagram for that. Also, I haven't used "assigning". So I've been using it for scheduling only.
  • Report system doesn't give the same (accurate) insights that Facebook or Instagram does. Especially it is missing "saved posts" as engagement on Instagram so usually data from directly Instagram or Facebook is more specific and true.
7 - Scheduling posts.
  • Reporting system has confused me so far that I've wasted double time reporting. Because Agora hasn't given me correct insights, I've spent time, then switched to Facebook or Instagram to get the correct data, meaning I've already spent double time.
We've had offers from different platforms but have chose AgoraPulse thanks to being cost-friendly and easy-to-manage. In comparison with Facebook Business Manager, Agora gets almost everything done much quicker.
AgoraPulse is well suited if you're in search of a cost-friendly social media managing platform. It is less suited if you have very specific needs in terms of available extra options.

Agorapulse Feature Ratings

Boolean keyword searches
Not Rated
Filtering out noise/spam
Not Rated
Content planning and scheduling
10
Audience targeting
Not Rated
Workflow management
Not Rated
Customer interaction histories
3
Bulk actions
2
Lead generation
Not Rated
Campaigns and promotions
Not Rated
Twitter
Not Rated
Facebook
8
Instagram
6
Campaign success analytics
Not Rated
Real-time tracking
7
Competitor analysis
Not Rated
Role-based user permissions & privileges
10
Mobile access
8