Item: Agorapulse
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

We use AgoraPulse for monitoring several platforms and being able to schedule content and work on several social media accounts at the same time. We are currently using this service for our Instagram, Facebook, Twitter, and Google+. Since we have a lot of Cantonese members, we use RenRen as well but we can't use AgoraPulse for RenRen right now. We use our social media for promotional contents and announcements. We had to contact customer service several times and they have one of the best customer service teams I've experienced.

Pros and Cons

Good customer service
Easy to use
Being able to monitor several accounts

More social media platforms could be added
Images posted through this software sometimes become blurry
The interface can be improved

Users and Roles

Return on Investment

The generated Microsoft Powerpoint reports are easier when we report to our supervisors.
It saves us time.
Our social media engagement has increased.

Other Software Used

Google Drive, MailChimp, OneDrive

Likelihood to Recommend

If you manage several social media accounts, then this software is useful. If you are managing only one social media account, this might not be useful.

AgoraPulse Experience

Overall Satisfaction with AgoraPulse