On the pulse with Agorapulse.
Syazana Kahardy | TrustRadius Reviewer
January 03, 2020

On the pulse with Agorapulse.

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Agorapulse

At Pixajoy, we use Agorapulse for the Marketing Department. It's useful for our Content managers to be able to plan and schedule posts across our various social media channels and manage messages/inquiries from one platform. It's been very useful, especially since they introduced the carousel option. And the report it generates is also very clear and concise so we're able to use it to prove our matrices.
  • You can export your Agorapulse results into power point which is useful when you're trying to put together a full report for your bosses.
  • You can publish carousel images now - which is a big plus if you're working with products and need to show off your product highlights.
  • Would love if Agorapulse had a function to schedule instagram stories too.
  • Would also be great if we could see our instagram inbox in agora pulse as well as opposed to just comments left on posts and ads.
2 - The content managers use Agorapulse on a daily basis. They're the ones who oversee all the content that is being published on the website, social media channels and blogs. They're responsible for everything content-related, including but not limited to creating, editing, posting, updating, and occasionally cleaning up outdated content on the website, blog, and social media channel.
  • It helped us to increase engagement by 30%.
  • Helped to streamline our cross-channel content publishing in order to spread awareness of our brand.
  • Buffer
It definitely has a lot more features than Buffer and is very budget-friendly. It took very little time to get used to all the controls and the improvements that have been made throughout the year was always something really helpful. In case there was a problem, the Agorapulse team responded in a timely manner as opposed to Buffer's tech support.
It's best suited when you're managing a lot of social media channels that utilise similar/same content. You don't have to go and purposely create a new post - you can just duplicate it and make a few edits to the original post to better fit different channels. If you're planning to post a carousel image over the weekend, you just have to make sure to be alert as they don't automatically post. They'll send you a push notification on your phone so be sure not to miss the timing.

Agorapulse Feature Ratings

Boolean keyword searches
7
Filtering out noise/spam
5
Content planning and scheduling
9
Workflow management
5
Customer interaction histories
7
Bulk actions
7
Twitter
7
Facebook
10
LinkedIn
7
Instagram
8
Competitor analysis
5
Mobile access
9