An Essential Tool for Quality Assurance and Incident Management
February 01, 2022

An Essential Tool for Quality Assurance and Incident Management

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Airbrake

We use Airbrake to monitor errors that occur in our Rails applications. We have many different applications and different environments, and Airbrake helps us catch errors at different stages of release. It also allows us to group errors and prioritize which ones to fix.
  • Airbrake has configurable notifications
  • Airbrake groups errors and allows sorting by most recent or most occurences
  • Airbrake has integrations with tools such as Jira
  • The error grouping can be confusing and seems inconsistent
  • Searching for errors is tricky
  • Sometimes errors don't include the relevant information in parameters, this is probably a configuration issue but it doesn't make it clear how to fix it.
  • Error grouping
  • Jira integration
  • Notifications
  • Airbrake helps us identify issues more quickly
  • Catch issues before production

Do you think Airbrake delivers good value for the price?


Are you happy with Airbrake's feature set?


Did Airbrake live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Airbrake go as expected?

I wasn't involved with the implementation phase

Would you buy Airbrake again?


When building a Rails application, I would definitely recommend Airbrake. We also use logging services such as Datadog, which could have some overlapping functionality, but Airbrake is great at specifically monitoring errors.