Overall Satisfaction with Aircall
Our sales team uses Aircall and it is a great way for them to call and log their calls at the same time. It has also integrated nicely with our CRM for data management as well.
- I like the telephone pad I can use online and how easy it is to retrieve data after a call has been made.
- The breakdown analysis is very thorough too. There's a lot of detail provided.
- The Aircall app doesn't appear to have exactly the same features as using Aircall from a webpage. For example, [you are] unable to add other callers from the app, but it is possible on the webpage form.
- It has allowed users to be more independent as they can retrieve their own calls.
- It has also allowed our users to become better aware of their performance due to the high quality of analysis provided by the aircall metrics.
[I have] not used another.
Do you think Aircall delivers good value for the price?
Yes
Are you happy with Aircall's feature set?
Yes
Did Aircall live up to sales and marketing promises?
Yes
Did implementation of Aircall go as expected?
Yes
Would you buy Aircall again?
Yes