A well serviced, cost effective end-to-end doc solution
Overall Satisfaction with airSlate
We are using airSlate as an end-to-end document handling solution. Early this year I tested several similar solutions to solve the problem of collecting a request form with multiple layers of feedback and approval required. airSlate was the best of the three I tested. Now data is collected for analysis and the completed form returns to the applicant.
Pros
- Customer service is fast and skilled.
- Product is easy for non-programmers to use straight from templates.
- Cost is reasonable when compared to other comparable products.
- Interface is clean.
Cons
- Terminology within airSlate needs some interpretation.
- Would like to see a wider assortment of widgets for use on forms and expanded HTML support.
- They are a startup seeking funding which also means there are many requests, like this one, for customer feedback. I bought the product, that's the feedback.
- Greater process transparency for all users.
- Shorter turn-around time on form distribution and collection.
- No separate data entry step means we can move straight to analysis - more time saved with greater insight.
- Kissflow and Adobe Sign
Kissflow was overly complex and costly. Forms On Fire didn't seem to have the support we needed. We already subscribe to Adobe Sign, but was a hassle to figure out how to construct a cascading set of authorisations that pulled data from a sheet according to user input.
Do you think airSlate WorkFlow delivers good value for the price?
Yes
Are you happy with airSlate WorkFlow's feature set?
Yes
Did airSlate WorkFlow live up to sales and marketing promises?
Yes
Did implementation of airSlate WorkFlow go as expected?
No
Would you buy airSlate WorkFlow again?
Yes
Comments
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