A solid solution
Updated March 05, 2020

A solid solution

William (Bill) Sanders, CPA | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Altru

We use Altru across the whole organization. It has helped us with the client journey from their first visit through membership to the donor stage. Altru has helped remove silos and is a good platform for efficiency.
  • Point of sale - Ease of understanding by front staff.
  • Membership transactions - Ease of understanding by front staff.
  • Group sales - The process could be more streamlined.
  • Reporting - There is not one report that I can tie out to financials.
  • Positive - Improved our ability to pull the data and make informed decisions.
  • Positive - Reduced head count by improved understanding of how use the platform.
Text support is great. If they don't have an immediate answer I always hear back from them within 24 hours.

Do you think Blackbaud Altru delivers good value for the price?

Yes

Are you happy with Blackbaud Altru's feature set?

Yes

Did Blackbaud Altru live up to sales and marketing promises?

Yes

Did implementation of Blackbaud Altru go as expected?

Yes

Would you buy Blackbaud Altru again?

Yes

Altru is well suited for nonprofit organizations with daily admissions and fundraising.