AnyDesk is the Cross-Platform IT Workhorse.
November 29, 2025

AnyDesk is the Cross-Platform IT Workhorse.

Rao Tahir | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with AnyDesk

AnyDesk addresses the business problems of remote work inefficiency and high IT support costs by enabling fast, secure access to machines across all of my locations, including servers, office systems, and co-workers' devices. The scope of my use case involves System Administration (unattended server access), Remote Access (using my office laptop remotely), and Technical Support (fixing other employee laptops).

Pros

  • Easy remote access.
  • Low Latency.
  • Lightweight Client.
  • Bandwidth Efficiency.
  • High Frame Rates.

Cons

  • Admin Toolset e.g., viewing remote system diagnostics, managing services, or viewing event logs.
  • Multi-Monitor.
  • Increased Productivity.
  • Reduced IT Support Costs.
  • Minimized Server Downtime.
  • Operational Scalability.
  • Security Risk and Data Breach.
  • Licensing/Admin Overhead.
  • Lack of Proactive Monitoring.
AnyDesk is one of the most usable solutions for starting and running a remote session quickly, but its usability score takes a hit on the management and integration side required for a growing enterprise.
If my co-worker uses MacBooks, Linux development machines, or needs support on a mobile device, standard RDP/RDS cannot natively or easily provide support.

Do you think AnyDesk delivers good value for the price?

Yes

Are you happy with AnyDesk's feature set?

Yes

Did AnyDesk live up to sales and marketing promises?

Yes

Did implementation of AnyDesk go as expected?

Yes

Would you buy AnyDesk again?

Yes

Microsoft Remote Desktop Connection Manager (RDCMan)
AnyDesk is well-suited for my needs when speed and simplicity are paramount, such as emergency server fixes due to its low-latency codec, or quick remote support for employees without needing a full software installation. It is less appropriate when I require deep IT administration features (like checking server logs or services without a full desktop session).

AnyDesk Feature Ratings

Screen sharing
9
File transfer
9
Instant message
9
Remote management of servers & workstations
8
Annotations
9
Multi-platform remote control
9

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