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Apricot in a school system
September 13, 2017

Apricot in a school system

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Apricot by Social Solutions

Apricot is used by the Family Services Department within a large school district. Its primary function is as a database for tracking case mgmt. with families/students. In this function it also allows us access to review specific employees' compliance with specific expectations. It also allows us to track long term services to families/students. We additionally use it as a database to track longitudinal information of students who meet the definition of homeless. We track data and run reports to assist with grant management.
  • The reports allow us to provide an overall "picture" of students experiencing homelessness in our district. It allows us to track data long term. The reports make gathering data for grant writing/review easier.
  • Reports also allow us to see overall picture of services provided to a particular student/family. They also allow us to run reports that show us overall services provided by particular staff.
  • I like the ability to change forms and reports to better tailor to specific needs.
  • There are limitations in the Form set up. We previously used FileMaker as the database for tracking homeless students. There are areas where FileMaker was much more user friendly for entering data and to see data on specific students much easier - a lot less going in and out of Tier 2 Forms. That being said - FileMaker reports were more limited - so it's been a trade off.
  • Setting up Reports can often be confusing - having to go into the Admin section to change Filters that you appear to change in the user view yet won't "take" without going in to Admin section (sorry - difficult to explain in writing).
  • The interface or lack of between multiple Tier 2 forms - especially when it comes to running reports.
  • Apricot has allowed for better tracking of services provided. This has been extremely helpful when working with families/students over multiple years.
  • Reports are generally easy to run. That has allowed for easier access in looking at employee outputs related to specific measurable employment objectives.
At this point we have not yet utilized data to change the scale of the program or way we deliver services.
We have not secured any funding that we did not previously receive. We have used the data that we are able to track in Apricot when reapplying for funding streams that we were already utilizing. We have used it extensively with two different Grants that the Family Services department oversee. The ability to provide clear numbers re: students impacted by services, the amount of services provided, etc. is extremely beneficial.
FileMaker to track homeless services. The data entry in FileMaker and "form" development was often much easier. For just tracking data - FileMaker was more time efficient. It takes longer to enter the same information in Apricot. On the other hand - Apricot allows us to gather and track more information. The reports available through Apricot are much more robust.

NPASS - I am not sure what the more general name for this might be. It was also a case management database. The report features on Apricot and the overall interface is much better.
Apricot has been well suited as a database to input case management notes, it seems to work very well. It is a good format to allow an overall picture of services to students/families. It allows for different forms to be added to allow for all case management tools and notes to be in the same "file" for a client. The reports have made it much easier to track output and I appreciate the ability to have reports in chart formats. For just specific, direct data entry - Apricot is more challenging and often complicated. As a robust case management system it seems to work well.