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Great software to move towards a digital experience
November 30, 2023

Great software to move towards a digital experience

Tyler Sturgis | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Benefits

Overall Satisfaction with Arcoro HR

It was historically used with our company as our benefits elections portal. It was a good step for us to take toward eliminating the need for paper. They also have EDI feeds to the majority of our carriers eliminating manually entering data once an employee is hired or terminated. It was also nice because we can run reports showing different populations of elections or elections census as we move into renewal time.
  • Easy to use for employees
  • Easy to process new hires and terminations
  • Detail view of exactly what coverage levels and costs will be for employees - very important so there are no surprises.
  • EDI's generally work but there are times when someone doesnt end up on a feed for whatever reason so I do have to add manually. Less than 5%
  • Wish it integrated with our HRIS system to receive the employee information upon hire
  • Overall support: never knew who to get ahold of for troubleshooting. i joined mid year and was hoping for a orientation to the software but taught myself instead. if there was a dedicated account rep (there may be) who reach out to schedule time, that would be great.
  • No more paperwork
  • Data integrity and validation
  • Ease of use for employees.
It has been a positive impact on the business. Finance is able to go into Arcoro and pull census data when they need it.
I cannot give it a 10/10 because we only used one of their many modules, but our experience with the benefits portion of Arcoro was great.
Similar in features, we have since moved benefits to Paylocity because we are streamlining everything through one service provider.

Do you think Arcoro HR delivers good value for the price?

Yes

Are you happy with Arcoro HR's feature set?

Yes

Did Arcoro HR live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Arcoro HR go as expected?

I wasn't involved with the implementation phase

Would you buy Arcoro HR again?

Yes

The same as the business case for us. We only used it for benefits enrollment and elections for both new hires and open enrollment. I think it is a good software to small to midsize companies. In most cases, if you are able to integrated everything into one system, that would be best, but if you have a need for a standalone benefits election software as we did, then this is great.