Item: Articulate 360
Rating: 8
Author: Verified User

Overall Satisfaction with Articulate 360

Use Cases and Deployment Scope

Articulate 360 is a suite of programs that allows us to create on-demand training that is both interactive and visually appealing. It does not require programming knowledge, but does allow for branching scenarios. It also allows us to address folks with multiple devices on both desktop and with mobile phones.

Pros and Cons

Pros

Branching scenarios
Visual scenarios
Guided e-learning

Cons

Less of a memory hog
Easier to pick up and use
More versatility in Rise

Return on Investment

Allowed us to cut down on in-person training
Allowed us to deliver mobile ready e-learning

Comprehensive Platform

We create in either Storyline or Articulate and then distribute via an LMS like Panopto or Oracle. Articulate puts it in a nice convenient zip file which makes it easy to upload into our SCORM compliant LMS. Both Storyline and Articulate support this which helps out a lot and makes it easier on the team.

Integrated AI

I have not had any experience with the AI assistant, nor do I intend to use it.

Usability

It is easy to use but I did need to take additional training to fully experience the capabilities.

Key Insights

Do you think Articulate 360 delivers good value for the price?

Yes

Are you happy with Articulate 360's feature set?

Yes

Did Articulate 360 live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Articulate 360 go as expected?

I wasn't involved with the implementation phase

Would you buy Articulate 360 again?

Yes

Likelihood to Recommend

Articulate 360 has both Storyline and Rise so it offers a variety of e-learning options. Rise is better for quick e-learning and Storyline is better for guided and branching scenarios that are more interactive. I like how Rise is formatted for multiple devices so I can create one thing and then it’ll work across multiple screens and resolutions.

elearnings
Scenarios
Gamification

Innovative Uses

Escape Room

Future Planned Uses

Microlearnings
Interactive videos

Likelihood to Renew

We love it and have created several courses in it

Evaluating Articulate 360 and Competitors

Products Replaced

Yes - Captivate

Key Differentiators

Scalability
Integration with Other Systems
Ease of Use

Evaluation Lessons Learned

Would choose it again

Articulate 360 Implementation

Implementation Rating

Implementation Details / Implementation Partner

Implemented in-house

Just the time to redo courses

Articulate 360 Support

Support Rating

We have to research to troubleshoot

Articulate 360 Customer Support Pros and Cons

Pros	Cons
Knowledgeable team Kept well informed Immediate help available Support cares about my success	Problems left unsolved Escalation required Need to explain problems multiple times Slow Initial Response