Review
November 20, 2025

Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Rise
  • Storyline
  • Review

Overall Satisfaction with Articulate 360

We build computer based training for qualification completions. Between straightforward completions, quizzes, graded assessments and videos covering different topics and subjects related to Technical Operations. Allowing users to complete training remotely helps us shift training from in person to virtual training the packaging in different outputs allow for flexibility where the training can be hosted and completed.

Pros

  • Review with comments/feedback
  • Ease of use with interactions and customization
  • Publishing for SCORM output
  • Updates for issues

Cons

  • Customization with AI activation
  • Version compatibility
  • Error reporting and follow up
  • Course accessibility on Review for revisions
  • Including feedback via email directly from the course helps address high issue problems compared to the browser feedback we used previously
  • Triggers enabled quicker customization for development time
Using Review allows us to gather all feedback in one place and track changes needed compared to the previous method used. I’ve mainly used Storyline for existing training, but use of Rise is very straightforward and clean look for training that fits that format.
AI has been turned off for us and we have not been able to use any of the features. Having choice on which AI features can be turned off and on would allow us to pick and choose which feature to use. We have been told there is just one toggle which they have off.
Very easy to use. Problems are addressed rather quickly. User engagement with issues is visible on the support site and provide a nice way to get problems addressed and corrected. Also the interconnection between the different services flow very nicely.

Do you think Articulate 360 delivers good value for the price?

Yes

Are you happy with Articulate 360's feature set?

Yes

Did Articulate 360 live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Articulate 360 go as expected?

Yes

Would you buy Articulate 360 again?

Yes

Being able to publish content to review or Word allows us to better suit the accessibility for SMEs and their preferences. I find some situations where I have to guess on the flow of operations for different triggers and how they activate. Troubleshooting the order of operations is required to accommodate different flows needed.

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