Ascentis is great and could be even greater with a few tweaks
February 07, 2021

Ascentis is great and could be even greater with a few tweaks

Dawn Erin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ascentis

We use Ascent HR, Payroll, and Novatime to offer HR and payroll consulting services to our clients. I personally use Novatime and Payroll every day and HR most days. Our whole company uses the entire suite of products. Using these 3 products together makes it so easy to keep our clients' businesses running smoothly and in compliance with state/federal laws.
  • I love the report generator in Novatime.
  • the way you can add as many journals to a payroll is especially helpful.
  • I like being able to generate a new temp password for an EE in HR.
  • I wish the system would automatically prorate mid-period pay changes for hourly EEs the same way it does for Salary EEs.
  • I'm trying to learn the Instawriter for custom reports and wish it was less complicated.
  • It would be helpful if there was a popup that told managers approving timesheets when an ee has close to or more than 24 hours for one day because they have forgotten to put PM instead of AM or vice versa.
I have only used Ascentis for payroll administration so it is the Gold Standard for me!
Support is always very quick to answer emails and very nice when I call them. I almost always get answers to my questions and everyone I have spoken to is knowledgeable and helpful.

Do you think Ascentis (discontinued) delivers good value for the price?

Yes

Are you happy with Ascentis (discontinued)'s feature set?

Yes

Did Ascentis (discontinued) live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Ascentis (discontinued) go as expected?

I wasn't involved with the implementation phase

Would you buy Ascentis (discontinued) again?

Yes

Toggl, Microsoft Office 2016 (discontinued), Zoom
The reports creator could be simplified and again, the system needs to automatically calculate mid-period pay raises for hourly EEs like it does for salary. The fact that I have to do manual calculations on this is not a huge deal but every time I have to do it I think "the system should do this considering what we paid for it".
Ascentis is great for processing payroll and timekeeping. I also love the community site and the customer service when I call them is top-notch. Chris Warner is badass! Getting a hold of the tax specialist is somewhat harder and takes a while to get a response.

Ascentis (discontinued) Feature Ratings

Employee demographic data
7
Employment history
7
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
9
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
10
Benefit plan administration
9
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
Approval workflow
8
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
7
Update personal information
10
View job history
10
View company policy documentation
5
Employee recognition
10
Tracking of all physical assets
Not Rated
Report builder
8
Pre-built reports
8
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
10
Manager tracking tools
8
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated