HRIS and Payroll System Excellence
February 07, 2021
HRIS and Payroll System Excellence
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Ascentis
We currently use Ascentis for several parts of the employee services area. We use it for hiring, training, timekeeper services, payroll, and many other parts of the HRIS suite. We switched to Ascentis to help us save valuable time with problems in our old system. The ability to call and get someone to help within minutes was a lifesaver. Our company is small so we all have multiple duties that require our time and sitting on hold wasn't one of them.
- Customer service.
- Continuous product improvements
- Knowledgeable staff—product specific
- Implementation thoroughness
- Not number specific, but for roughly 120 employees, payroll and timesheets can be completed in a matter of hours instead of days.
We switched from ADP to Ascentis because we appreciated the fact that Ascentis was a smaller company able to focus better on each customer and provide the help that we never would have received from ADP.
Do you think Ascentis (discontinued) delivers good value for the price?
Yes
Are you happy with Ascentis (discontinued)'s feature set?
Yes
Did Ascentis (discontinued) live up to sales and marketing promises?
Yes
Did implementation of Ascentis (discontinued) go as expected?
No
Would you buy Ascentis (discontinued) again?
Yes