Technical System View
February 07, 2021

Technical System View

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Ascentis

[Ascentis] allowed us to transition from paper processes to electronic and streamline our work. It provided a platform for employees to use to update all their information.
  • Provides a single platform where employees can enroll in benefits, update personal information, complete online training and performance reviews.
  • Provides leadership a platform to process employment related items, review all team data in one location and receive leadership training.
  • Updating the system so it is one platform and not two.
  • Create changes to the benefit enrollment process and upgrade the system so hire dates do not need to be changed to trigger benefits for status changes.
  • Focus updates on HR Admin, mobile application, ATS and transitioning to one platform. Larger areas of focus have been on the payroll portion of the system with a few updates to other areas.
  • When something is broken, quicker turn time on fixing the issue.
  • System needs updates to support AAP reporting.
  • It has streamlined our hiring process and training initiatives.
  • It has created extensive administrative time because there are system tweaks that should be made to update for today's market.
I have used Success Factors, Cornerstone and researched 6 other companies when we were looking at Ascentis. At the time, Ascentis seemed to have good customer service.
It depends on which part of the system you are working with. The initial support team does not always read what you send them and responds without even knowing the whole picture. The Performance and Learning side appear to understand the system very well.

Do you think Ascentis delivers good value for the price?

Yes

Are you happy with Ascentis's feature set?

No

Did Ascentis live up to sales and marketing promises?

No

Did implementation of Ascentis go as expected?

Yes

Would you buy Ascentis again?

Yes

Upgrades needed to the system, lack of a good ATS, onboarding platform and full mobile suite.
Ascentis has most of the platforms we need; however, it operates as two systems and not one which require two sets of security updates. I would recommend it for a smaller company transitioning from a paper product to automation. I would not recommend it for a company who is a super user.

Ascentis Feature Ratings

Employee demographic data
4
Employment history
7
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
6
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
2
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
8
Update personal information
10
View job history
9
View company policy documentation
8
Employee recognition
6
Tracking of all physical assets
1
Report builder
5
Pre-built reports
5
Ability to combine HR data with external data
2
Performance plans
7
Performance improvement plans
5
Review status tracking
9
Review reminders
8
Multiple review frequency
9
Create succession plans/pools
6
Candidate ranking
6
Candidate search
2
Candidate development
4
New hire portal
Not Rated
Manager tracking tools
Not Rated
Corporate goal setting
8
Individual goal setting
8
Line-of sight-visibility
7
Performance tracking
9
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated