Santis offers you everything in the sales call and delivers only a part of it. Implementation and often is unavailable to communicate with you at all for a long time
September 20, 2021
Santis offers you everything in the sales call and delivers only a part of it. Implementation and often is unavailable to communicate with you at all for a long time
Score 5 out of 10
Vetted Review
Verified User
Overall Satisfaction with Ascentis
We used Ascentis across the entire office workforce as our Intranet solution and we’re trying to incorporate it into payroll. We also use a sentence for large portion of our management reporting as well as other reporting features. Additionally we had business processes to pull data from our data storage in the cloud, which was then sent to us to be incorporated into our servers that are located on site
- Making an extremely wide variety of reports available
- Clearly and concisely relaying what their product can do for the company
- Different tools were laid out in an intuitive manner on the interface
- They have not been very responsive when we have had problems in fact sometimes it takes several weeks to get back to them
- They promised us the moon and then we’re not able to deliver and everything they promised we had a specific need for some of the data which they said would be available and then they said it wasn’t available when we need it
- Reasonable pricing
- Availability of critical data
- Intuitive reporting and ui
- Negative impact on available data tracking
- Positive impact on the employee self service and reducing time for others to train
Do you think Ascentis (discontinued) delivers good value for the price?
No
Are you happy with Ascentis (discontinued)'s feature set?
No
Did Ascentis (discontinued) live up to sales and marketing promises?
No
Did implementation of Ascentis (discontinued) go as expected?
No
Would you buy Ascentis (discontinued) again?
No