Great Product
Updated July 23, 2019

Great Product

Alice Winkler | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ascentis HR

They are great!
It is used company-wide. We use ESS, and managers have access to ESS to view their subordinate's profile. I use HR and Payroll. We also just implemented Performance Management.
  • Vacation requests from employees - calculates carryover (when shopping no other system I saw did that.)
  • Online paystub access
  • Online payroll calculater for employees
  • I think some of the functionality could be better. For example, I mentioned carryover in vacation was a great feature. But our carryover expires on 3/31 and Ascentis does not deduct vacation time from carryover. So employees need to calculate how much carryover they have left.
  • On the Employee Benefit summary page, it sets up the initial benefit enrollment date and premium date, but if the premium changes, the date stays the same so it is misleading.
  • It would be nice if bonuses carried over to payroll the same way that payroll changes do. I have to input bonuses into payroll, and then for record keeping reinputting them into Ascentis HR.
  • As an administrator, when I need to click on overdue vacation requests in the MyTeam box, there should be an initial summary of the dates being requested in addition to or in place of the date initiated. Also, there should be an indicator on where to open it . . . I often click the wrong place and go to the employee leave page, rather than the leave request.
  • In the HR summary page, there should be a column for term date.
  • There should be a mechanism to track the history of an employee's manager. When a manager terminates or an employee is reassigned, the former manager disappears. This makes it difficult to develop an org chart.
  • Makes my life easier.
  • I find the HR reports on Salary and Compensation confusing. The way they line up just doesn't work very well, and it is still necessary for me to maintain my own spreadsheets.
  • Customer service is EXCELLENT. They have really helped me out.
Many times. If I make an error on a payroll, they have been very helpful in either pulling it back or helping me with the adjustments.
I like the system a lot...there are always software changes that can be made. It is not suited in a situation where individuals have various customized needs.

Ascentis (discontinued) Feature Ratings

Employee demographic data
8
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
Not Rated
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
10
Support for external payroll vendors
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
9
Salary revision and increment management
8
Reimbursement management
Not Rated
Approval workflow
7
Balance details
6
Annual carry-forward and encashment
5
View and generate pay and benefit information
9
Update personal information
9
View job history
9
View company policy documentation
9
Employee recognition
Not Rated
Tracking of all physical assets
7
Report builder
7
Pre-built reports
7
Ability to combine HR data with external data
Not Rated
Performance plans
7
Performance improvement plans
7
Review status tracking
8
Review reminders
8
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated