Overall Satisfaction with Ascentis HR
It is used company-wide. We use ESS, and managers have access to ESS to view their subordinate's profile. I use HR and Payroll. We also just implemented Performance Management.
- Vacation requests from employees - calculates carryover (when shopping no other system I saw did that.)
- Online paystub access
- Online payroll calculater for employees
- I think some of the functionality could be better. For example, I mentioned carryover in vacation was a great feature. But our carryover expires on 3/31 and Ascentis does not deduct vacation time from carryover. So employees need to calculate how much carryover they have left.
- On the Employee Benefit summary page, it sets up the initial benefit enrollment date and premium date, but if the premium changes, the date stays the same so it is misleading.
- It would be nice if bonuses carried over to payroll the same way that payroll changes do. I have to input bonuses into payroll, and then for record keeping reinputting them into Ascentis HR.
- As an administrator, when I need to click on overdue vacation requests in the MyTeam box, there should be an initial summary of the dates being requested in addition to or in place of the date initiated. Also, there should be an indicator on where to open it . . . I often click the wrong place and go to the employee leave page, rather than the leave request.
- In the HR summary page, there should be a column for term date.
- There should be a mechanism to track the history of an employee's manager. When a manager terminates or an employee is reassigned, the former manager disappears. This makes it difficult to develop an org chart.
- Makes my life easier.
- I find the HR reports on Salary and Compensation confusing. The way they line up just doesn't work very well, and it is still necessary for me to maintain my own spreadsheets.
- Customer service is EXCELLENT. They have really helped me out.
Many times. If I make an error on a payroll, they have been very helpful in either pulling it back or helping me with the adjustments.