Overall Satisfaction with Ascentis HR
Russell is using Ascentis HR for recruiting, onboarding, benefits enrollment, compensation, employee reviews, ACA reporting, and other government reporting.
Our company has 100 non-union employees and 70 union employees. All non-union employees use the self-service portal to sign up for benefits or enter personal info. The union employees do not receive benefits from us, therefore we did not add them to self-service.
Ascentis eliminates many spreadsheets and centralizes employee data.
Our company has 100 non-union employees and 70 union employees. All non-union employees use the self-service portal to sign up for benefits or enter personal info. The union employees do not receive benefits from us, therefore we did not add them to self-service.
Ascentis eliminates many spreadsheets and centralizes employee data.
- The benefits open enrollment worked great for us. Employees are able to see all the different options, compare plans, and calculate their monthly premiums as they sign up.
- The self service portal uses widgets that can be customized. We are able to keep employee updated with any changes.
- The report wizard is easy to use. We are able to create reports for any business question.
- Moving from one employee to another in the Employee Manager is a bit cumbersome.
- Moving from remote desktop to a web-based entry point would be nice.
- It would be nice to have all employee info in one place.
- By consolidating recruiting, onboarding, and HR functions to one system we have been able to save money and time.
- One of our business objectives is to concentrate on being on the leading edge of technology. Ascentis does this.
- Ascentis has allowed us to avoid hiring one more person for HR.
I don't have a specific instance that I can recall, but when I send them an email with a question they always respond back with an email that has screenshots of how to access something. They are always prompt with their response. Overall, I would say they are great with the support they provide.