Great for a growing company
May 11, 2018

Great for a growing company

Peter Plambeck | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ascentis HR

Russell is using Ascentis HR for recruiting, onboarding, benefits enrollment, compensation, employee reviews, ACA reporting, and other government reporting.

Our company has 100 non-union employees and 70 union employees. All non-union employees use the self-service portal to sign up for benefits or enter personal info. The union employees do not receive benefits from us, therefore we did not add them to self-service.

Ascentis eliminates many spreadsheets and centralizes employee data.
  • The benefits open enrollment worked great for us. Employees are able to see all the different options, compare plans, and calculate their monthly premiums as they sign up.
  • The self service portal uses widgets that can be customized. We are able to keep employee updated with any changes.
  • The report wizard is easy to use. We are able to create reports for any business question.
  • Moving from one employee to another in the Employee Manager is a bit cumbersome.
  • Moving from remote desktop to a web-based entry point would be nice.
  • It would be nice to have all employee info in one place.
  • By consolidating recruiting, onboarding, and HR functions to one system we have been able to save money and time.
  • One of our business objectives is to concentrate on being on the leading edge of technology. Ascentis does this.
  • Ascentis has allowed us to avoid hiring one more person for HR.
Ascentis has been great for support. Our HR implementation support, Rebecca, was great with helping learn the system and answer any questions. She responded to emails within minutes. Now, we have been moved to the support team and we still receive great service and answers. Ascentis has allocated a great amount of resources to support.
I don't have a specific instance that I can recall, but when I send them an email with a question they always respond back with an email that has screenshots of how to access something. They are always prompt with their response. Overall, I would say they are great with the support they provide.
I think Ascentis HR is a great investment for a small company looking to grow. It handles all the needs of the small company and you can add different services as the company grows in the future. As your company and budget grows, Ascentis can grow right along with you.

Ascentis (discontinued) Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
10
Manager tracking tools
10
Corporate goal setting
10
Individual goal setting
10
Line-of sight-visibility
10
Performance tracking
10
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Duplicate Candidate Prevention
10
Applicant Tracking
10
Notifications and Alerts
10