TrustRadius
Use AskNicely for customer feedback!
https://www.trustradius.com/surveysAskNicelyUnspecified9.748101
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May 07, 2018

Use AskNicely for customer feedback!

Score 9 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with AskNicely

We are using AskNicely to gather honest feedback from our candidates and clients. It addresses any issues that our clients and/or candidates might be experiencing by using our services and enables us to improve our customer service and processes.
  • Enables people to give us a quick score of 0-10
  • Also provides additional opportunity to elaborate on their score
  • Enables us to respond to them directly
  • Following up with reviewers in the future to explore if their problems were addressed
  • Improved nps scores
  • Improved levels of service in house
  • Employee Surveys
  • Customer Surveys
AskNicely is well suited to businesses which provide services to clients and require feedback on their experience

AskNicely Feature Ratings

Survey templates
9
Themes
Not Rated
Custom logo/branding
Not Rated
Changes to live survey
Not Rated
Question design help
Not Rated
Multiple question types
Not Rated
Survey logic flexibility
Not Rated
Response tracking
Not Rated
Data export
Not Rated
Standard reports
Not Rated
Custom reports
Not Rated
Analytics
Not Rated
Vendor-offered crowdsourcing
Not Rated
Respondent restrictions
Not Rated
Access controls
Not Rated
Compliance
Not Rated