Use AskNicely for customer feedback!
May 07, 2018
Use AskNicely for customer feedback!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with AskNicely
We are using AskNicely to gather honest feedback from our candidates and clients. It addresses any issues that our clients and/or candidates might be experiencing by using our services and enables us to improve our customer service and processes.
- Enables people to give us a quick score of 0-10
- Also provides additional opportunity to elaborate on their score
- Enables us to respond to them directly
- Following up with reviewers in the future to explore if their problems were addressed
- Improved nps scores
- Improved levels of service in house