SDLC Management and More
March 26, 2025

SDLC Management and More

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Overall Satisfaction with Atlassian Jira

Atlassian Jira is our hub for software development and related project tracking, including design and devops tasks. We monitor release progress as well as individual dev team boards across Kanban and Scrum workflows. We also track our backlogs related to bug fixes, critical care and support issues (via Atlassian Jira Service Desk), and generate version reports, burndowns, and other key visibility into our progress. We also leverage its integrations into other platforms, including Confluence, Miro, and Aha!

Pros

  • Customizable report filtering and list-building
  • Visibility into shared lists
  • Componentizing separate projects
  • Tracking project progress

Cons

  • The interface is not intuitive to learn for new users
  • JQL is similarly challenging for newbies
  • It's possible to accidentally move issues from one sprint to another without realizing your mistake
  • Certain issue attributes aren't available in certain view (e.g. story points from the epic overview)
  • Reduced status update meetings by 50% with at-a-glance visibility for executives and stakeholders for real-time progress and status reports
  • Virtually eliminated missed work due to shared visibility across teams
  • Consolidated 2 other tools by leveraging Service Center
Many who are unfamiliar with Atlassian Jira report a steep learning curve, particularly for advanced functions, but basic capabilities can be leveraged reasonably easily.
Atlassian Jira provides the greatest access to integrated tools, the most common/familiar interface and toolset for most development teams, and is competitively priced when compared to the level of customization required to outfit similar tools we've used.

Do you think Atlassian Jira delivers good value for the price?

Yes

Are you happy with Atlassian Jira's feature set?

Yes

Did Atlassian Jira live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Atlassian Jira go as expected?

Yes

Would you buy Atlassian Jira again?

Yes

Any shop running a typical software development lifecycle can and should use Jira. It has the best chance of being familiar with your teams, its integration options provide connectivity to a suite of other products, Atlassian Jira and otherwise. With creativity, it can serve an organization beyond product and development, including design, marketing, support, and other functions.

Atlassian Jira Feature Ratings

Project Management
8.1
Task Management
10
Resource Management
8
Gantt Charts
9
Scheduling
8
Workflow Automation
10
Team Collaboration
10
Support for Agile Methodology
10
Support for Waterfall Methodology
8
Document Management
7
Email integration
8
Mobile Access
6
Timesheet Tracking
7
Change request and Case Management
7
Budget and Expense Management
6
Professional Services Automation
7.3
Quotes/estimates
6
Invoicing
8
Project & financial reporting
7
Integration with accounting software
8

Comments

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