Great tool for team organization and collaboration
April 03, 2025

Great tool for team organization and collaboration

Nadja Feicht | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Overall Satisfaction with Atlassian Jira

We use Atlassian Jira to describe our tasks and plan our sprints. The tool allows to structure multiple tasks in epics, which helps searching, organizing, working together and planning ahead. We use the tool throughout the whole process of a sprint - for planning, daylies, updating and documenting our tasks, creating bug tickets, refinements, reviews. The tool offers a really nice overview (no matter if you choose Scrum, Kanban or other principles) of your current sprints and the backlog and the features per userstory or bug are really helpful to document, discuss, track the state etc.

Pros

  • Organizing sprints
  • Describing and tracking tasks
  • Filter methods

Cons

  • Navigation, e.g. to Wiki
  • Customizable dashborrds
  • Time saving
  • Higher productivity through better planning
  • Better collaboration through better overview of tasks and subtasks
Most of the features like the sprint boards in Jira are pretty self-explanatory, so it's really easy to start with it and you can manage non-tech as well as tech teams with it. Some more advanved features need only some small training (like overall sprint management as a scrum master or team leader) but once you know about the features, this is also easy to use. Only thing which I think is not that practible is the navigation between boards or general topics like the dashboard, wiki etc.
Compared to GitLab, Jira offers a lot more features and details. The GitLab feature is nice for small projects or teams but we are multiple teams with multiple topics and projects even inside one team - so Jira is more applicable for our case. Azure DevOps offers a comparable set of features and much more extras, like an code repository and collaboration tool like GitLab - but as we already rely on other tools like that, Azure DevOps would have had a bigger integration time and more complexity. This can be a good tool when you have a fresh start but in our case, Jira was easier to integrate in our daily work.

Do you think Atlassian Jira delivers good value for the price?

Yes

Are you happy with Atlassian Jira's feature set?

Yes

Did Atlassian Jira live up to sales and marketing promises?

Yes

Did implementation of Atlassian Jira go as expected?

Yes

Would you buy Atlassian Jira again?

Yes

It is very well suited for planning sprints. You get a nice, intuitive overview of the tasks in your current sprint and also your backlog, you see the current status and who's working on it. There are lots of additional functionalities like commenting, creating subtasks, filtering, etc. which also make it really easy to work together and document your todos.
Jira also offers functionalities like Wiki but I think they could be better integrated - they are not directly linked to the sprint board and it's quite intuitive to navigate to it. Even though this is a great addition to the general features of Jira, I think the integration could be improved for even more symbiosis.

Atlassian Jira Feature Ratings

Project Management
8.4
Task Management
10
Resource Management
9
Gantt Charts
10
Scheduling
8
Workflow Automation
7
Team Collaboration
10
Support for Agile Methodology
10
Support for Waterfall Methodology
8
Document Management
4
Email integration
9
Mobile Access
7
Professional Services Automation
Not Rated
Quotes/estimates
Not Rated
Invoicing
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated

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