Item: Atlassian Jira Align
Rating: 8
Author: Tom Troxell

Use Cases and Deployment Scope

Atlassian Jira Align (formerly Agile Craft) is used by all the software, firmware, and test engineering teams. Any groups that need to track work on software tasks find these useful, and teams that interface with them then pick up the tools to communicate projects, tasks, and priorities to them. It is NOT used by outside teams, even within engineering. Mechanical Engineering is a great example, where interface directly to software teams is limited, and work tracking can be done in more traditional or personalized ways, and collaboration is usually done differently. They probably COULD use Jira, but many people prefer not to or dislike adjusting to new ways of tracking themselves.

Pros and Cons

Great for work with several teams
Great for tracking diverse tasks in various groups for common goals

This service is sometimes hard to navigate and organize.
Comments and tasks can often slip between the cracks. They are always there, but sometimes hard to find if put on the backlog, or left alone.

Return on Investment

Helps deliver software projects on time
Used to complete improvement mini-projects

Alternatives Considered

Wrike, Bitbucket, Oracle Agile PLM and Arena

Atlassian Jira Align (formerly AgileCraft) is formatted in a way that's conducive to software development and Agile methodology. These other programs have their own, different uses in tracking, and are typically clunkier than Atlassian Jira Align (formerly AgileCraft).

Support Rating

I never had to use support from Atlassian Jira Align (formerly AgileCraft). I have heard they are quite responsive.

Key Insights

Do you think Atlassian Jira Align delivers good value for the price?

Not sure

Are you happy with Atlassian Jira Align's feature set?

Yes

Did Atlassian Jira Align live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Atlassian Jira Align go as expected?

I wasn't involved with the implementation phase

Would you buy Atlassian Jira Align again?

Yes

Other Software Used

Bitbucket, Arena, Wrike, Slack, SOLIDWORKS

Likelihood to Recommend

Atlassian Jira Align (formerly AgileCraft) is great for tracking software tasks. It can be used by managers to keep track of the work that developers are doing. It is not well suited to tracking groups outside of these teams, and not very useful for communication in issues between groups.

Atlassian Jira Align(formerly AgileCraft) is a must-have for software development!

Overall Satisfaction with Atlassian Jira Align (formerly AgileCraft)